Technical Service Coordinator

Aadiushmaa Engineers; Chandigarh; On-site; INR 350,000 - 550,000; Full time

Job summary

Aadiushmaa Engineers in India is seeking a dedicated Technical Services Coordinator to oversee on-site service operations and ensure timely, high-quality product delivery. The role focuses on optimizing support processes and driving customer satisfaction.

You will collaborate with sales, product, and engineering teams, analyze feedback, train junior staff, and monitor KPIs to continuously improve service performance. Chandigarh-based role with opportunities for professional growth.

Responsibilities

• Coordinate and manage technical service operations for efficient and effective delivery of products.
• Develop and implement technical support strategies to enhance customer satisfaction.
• Collaborate with cross-functional teams to resolve complex technical issues and improve product quality.
• Analyze customer feedback and recommend process improvements.
• Provide training and guidance to junior team members on technical procedures and best practices.
• Monitor and report on key performance indicators to measure the effectiveness of technical services.

Job description

• Coordinate and manage technical service operations for efficient and effective delivery of products.
• Develop and implement technical support strategies to enhance customer satisfaction.
• Collaborate with cross-functional teams to resolve complex technical issues and improve product quality.
• Analyze customer feedback and recommend process improvements.
• Provide training and guidance to junior team members on technical procedures and best practices.
• Monitor and report on key performance indicators to measure the effectiveness of technical services.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.