Technical Sales Executive – Pharma

Ingredion Incorporated; Mumbai; Hybrid; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Total rewards

Wellness benefits

Flexible work

Career growth

Recognition program

Referral program

Job summary

Ingredion Incorporated in Mumbai seeks a Technical Sales Executive to grow direct and distributor accounts, identify opportunities, and provide technical-commercial support for Pharma, Nutraceutical, Beauty and Home Care applications.

You will coordinate with Regulatory, Quality, and Production teams, manage distributors, and drive market development in Pharmaceutical ingredients and excipients. This role requires strong sales, regulatory understanding, and customer-focused execution.

Qualifications

• Degree in Pharmacy or related technical/commercial field.
• 6–8 years of sales experience in excipients, API, intermediates or pharmaceutical ingredients.
• Strong knowledge of pharmaceutical ingredients and regulatory requirements.
• Ability to manage distributors and build customer pipelines.

Responsibilities

• Manage existing direct sales and distributor accounts, including forecasting, order follow-up, target achievement and collections.
• Conduct regular customer visits and share visit reports.
• Develop new business opportunities with existing and new customers.
• Provide technical-commercial support and coordinate with Regulatory, Quality and Production teams.
• Support regulatory activities including product registrations and local compliance requirements.
• Monitor market trends and pricing movements to support positioning and planning.
• Coordinate with Supply Chain, Customer Service and Finance for order-to-cash execution.
• Resolve customer complaints with root-cause analysis and corrective actions.

Skills

Customer-centric

Strong communicator

Negotiation

Analytical thinking

CRM tools (SFDC)

Education

Pharmacy degree

Tools

CRM tools (SFDC)

Job description

About Ingredion

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Location: Mumbai, India
Report to: Key Account Manager - India Sub-Continent
Workplace type: Hybrid

As a Technical Sales Executive, you will manage and grow direct and distributor accounts, develop new business opportunities, provide technical-commercial support, and coordinate with internal teams to support product qualification, regulatory requirements, customer service and market development for Pharma, Nutraceutical, Beauty and Home Care applications.

What You Will Do

• Manage existing direct sales and distributor accounts, including monthly forecasting, order follow-up, sales target achievement and collection tracking.
• Conduct regular customer visits, including monthly visits to direct global customers and quarterly joint visits with distributors to key customers; prepare and share visit reports.
• Develop new business opportunities with existing and new customers by identifying potential products, applications, market needs and import substitution opportunities.
• Provide ground support for Beauty & Home samples, technical documentation, customer requirements and product qualification, in coordination with Regulatory, Quality, Technical and Production teams.
• Support regulatory activities, including product registrations, dossier preparation, local compliance requirements and regulatory input for pharmaceutical, nutraceutical, beauty and home care applications.
• Monitor market trends, competitor activity, pricing movements, import data and customer insights to support product positioning, pricing strategy and commercial planning.
• Coordinate with Supply Chain, Customer Service, Finance and distributors to ensure timely dispatches, payment follow-up, pricing updates and smooth order-to-cash execution.
• Resolve customer complaints by coordinating technical support, root cause analysis, corrective actions and preventive measures to avoid recurrence.

What You Will Bring

• Degree in Pharmacy or a relevant technical/commercial field, with experience in the excipient or pharmaceutical ingredient industry preferred.
• 6-8 years of sales experience in excipients, API, intermediates or pharmaceutical ingredients, with strong relationships across Indian pharmaceutical companies.
• Sound technical knowledge of pharmaceutical ingredients, especially excipients such as super disintegrants, lubricants and diluents; nutraceutical exposure is an advantage.
• Ability to manage distributors, conduct business reviews, build customer pipelines and use sales tools such as SFDC or equivalent CRM platforms.
• Strong understanding of product positioning, regulatory requirements, customer qualification processes and local market dynamics.

Who You Are

• Customer-centric and commercially driven, with strong ownership of sales results and collections.
• Persuasive, proactive and self-driven, with an entrepreneurial mindset and a strong can-do attitude.
• Strong communicator and negotiator who can work across R&D, Procurement, Regulatory, Quality, Supply Chain, Finance and distributor stakeholders.
• Analytical and market-aware, with the ability to use competitor mapping, import data and internal market intelligence to identify opportunities.

Why Join Ingredion?

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:

Benefits

• Total Rewards Package - competitive compensation and performance-based rewards that recognize your contribution to our success.
• Comprehensive Benefits & Wellness Support - programs and resources to support your physical, mental and emotional well-being.
• Flexible Work Arrangements - flexibility to support both professional and personal priorities, depending on role requirements.
• Career Growth - learning, training and development opportunities to help you grow your career.
• Employee Recognition Program - a culture of real-time appreciation with personalized recognition rewards globally.
• Employee Referral Program - refer top talent and earn a bonus if they are hired.

Relocation Available

No

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Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.

Relocation Available

Yes, Within Country