We are seeking a dynamic and scientifically sound Technical Sales Executive to drive customer acquisition, technical engagement, and commercial growth across assigned territories. The ideal candidate will combine a strong pharmaceutical formulation R&D background with commercial acumen to position our high-quality excipients and specialty ingredients effectively to R&D scientists, formulators, and procurement teams.
Key Responsibilities
1. Technical Support & Sales Enablement
- Provide comprehensive technical support to the sales team, including product positioning, technical documentation and competitor product benchmark analyses.
- Coordinate directly with global suppliers and principals to retrieve regulatory documents, dossiers, technical data sheets (TDS), Certificates of Analysis (CoA) etc.
- Address technical and formulation queries from customers independently or by liaising with global supplier technical teams for seamless resolution.
2. Scientific Promotion & R&D Customer Engagement
- Conduct regular technical visits to prospective and existing clients, engaging directly with R&D scientists or formulators
- Technically promote excipients and specialty ingredients by demonstrating product functional value, drug-excipient compatibility and performance benefits.
3. Solution-Driven Business Development
- Identify gaps and challenges in customer formulations and proactively recommend suitable ingredients from existing portfolios or from new supplier.
- Identify prospective accounts, dual-sourcing opportunities and new business development avenues across assigned markets.
- Identify customer applications, formulation specifications and commercial requirements to deliver tailored solutions.
- Maintain structured pipeline visibility, tracking lead conversions, sampling data, project progress and customer feedback for pharma division in the organization.
- Conduct market intelligence research to map target accounts, dominant suppliers and market trends.
- Provide after-sales technical support, troubleshooting formulation challenges and resolving quality queries in coordination with global principals.
Key Requirements
- B.Pharm or M.Pharm (Pharmaceutics preferred).
- 4 to 6 years of total experience, ideally combining hands-on formulation R&D / development experience with technical sales or business development exposure.
- Working knowledge of regulations and regulatory document requirements
- Proven ability to translate complex scientific and technical data into compelling commercial value propositions for customers.
- Exceptional relationship-building, negotiation, scientific presentation, and communication skills.
- Prior experience managing multi-principal portfolios or agency/distributor relationships is a distinct plus.
- Willingness to travel extensively within assigned territories for customer visits and exhibitions.