Job Description:
To lead the Gurgaon Repair Centre, overseeing advanced diagnostics, repair engineering, and technology transfer for multi-technology telecom hardware platforms (Fixed, Optical, IP, and legacy systems), with end-to-end ownership of complex PCB-level troubleshooting, repair test system sustenance, and new product onboarding.
Responsibilities
- Perform advanced troubleshooting and repair of telecom hardware across multiple domains:
- Optical transport systems (DWDM / OTN platforms)
- Fixed network platforms (Access / Broadband / FTTx)
- IP routing and switching hardware modules
- Legacy telecom platforms (including TDM-based systems)
- Conduct component-level (PCB) diagnostics, failure analysis, and repair validation.
- Lead technology transfer from OEM engineering / R&D.
- Establish and validate repair processes for new product introductions.
- Debug and maintain ATE / test equipment used for telecom board repair.
- Support cost reduction initiatives via repair in-sourcing and yield improvement in time critical projects.
- Mentor junior engineers and support structured knowledge transfer.
- Coordinate with global engineering teams / Repair Strategy teams.
- Support quality improvements, root cause analysis, and reliability enhancements.
Qualifications
You have:
- 15+ years of hands-on experience in PCB-level troubleshooting and component failure diagnostics across complex telecom hardware
- Telecom hardware architecture expertise across Optical, Fixed Networks, and IP Networking domains
- Hands-on lab & repair experience, including spectrum analyzers, logic analyzers, protocol testers, and ATE/repair test benches
- Strong understanding of telecom standards, technologies, and hardware design concepts, including NPI / technology transfer for repair readiness
- Optical hardware repair expertise, including DWDM and coherent optics, with exposure to legacy platforms under maintenance support
- Multi-technology & product exposure, supporting 10+ product families, EMS partners, and global repair operations; experience in OEM telecom environments preferred
- Education: Bachelor’s or Master’s degree in Electronics or Telecommunications Engineering
- Leadership & behavioral capabilities: mentoring engineers, strong analytical/troubleshooting mindset, comfort with ambiguity, and effective cross-functional collaboration across global teams
Requirements