Technical Project Manager – Salesforce & Data Migration

Quarks Technosoft Pvt. Ltd.; Delhi; On-site; INR 3,500,000 - 6,500,000; Full time

Job summary

Quarks Technosoft Pvt. Ltd. is seeking a Technical Project Manager with 14+ years of experience to lead Salesforce and data migration initiatives across CRM/ERP environments.

You will coordinate discovery with business and IT, drive data migration scopes, and oversee UAT, cutover planning, and hypercare across complex enterprise systems. The role requires strong stakeholder management, documentation, and servant leadership to deliver end-to-end solutions in dynamic settings with M&A integration

Qualifications

• 14+ years of IT experience in complex CRM/ERP environments and M&A programs.
• Strong hands-on experience with Salesforce Sales Cloud and Service Cloud.
• Proven data migration experience from legacy CRM to Salesforce.
• Coordinate discovery sessions with business and IT stakeholders.
• Lead UAT activities and coordinate testing, validation, and sign-off.
• Plan and execute cutover, deployment, and hypercare activities.
• Excellent documentation and stakeholder management skills.
• Demonstrated servant leadership across cross-functional teams.

Responsibilities

• Coordinate discovery sessions with business and IT stakeholders.
• Manage data mapping, transformation, validation, and migration scope.
• Lead UAT planning, testing coordination, defect triage, and sign-off.
• Coordinate cutover planning and execution with all workstreams.
• Support deployment, data validation, and hypercare activities.
• Align requirements with stakeholders and deliver outcomes.
• Oversee end-to-end data flows and enterprise integrations.

Skills

CRM Project Management

Sales Cloud

Service Cloud

Data Migration

M&A Integration

Discovery & Requirements

UAT Leadership

Enterprise Integrations

Data Validation

Cutover Management

Hypercare

Testing & Deployment

Documentation

Servant Leadership

Tools

Salesforce

Job description

Technical Project Manager – Salesforce & Data Migration

• Technical Project Management | Salesforce | Sales Cloud | Service Cloud | CRM Data Migration | M&A Integration
• Stakeholder Management | Documentation

Role Overview:We are looking for a Technical Project Manager with 14+ years of experience working in dynamic enterprise environments across CRM, ERP, Salesforce, Data Migration, System Integration, and M&A initiatives.

Key Requirements:

• 14+ years of overall IT experience, with proven experience in complex CRM/ERP environments and Merger & Acquisition (M&A) programs.
• Strong hands‑on experience with Salesforce Sales Cloud, Service Cloud, and related Salesforce technologies.
• Proven experience managing data migration projects from legacy CRM platforms to Salesforce, including data mapping, transformation, validation, reconciliation, and migration scope.
• Co‑coordinate discovery sessions along with BSA'sand Customer business and IT stakeholders to understand current‑state processes, identify requirements, dependencies, gaps, and define future‑state solutions.
• Partner with Customer IT and Business stakeholders to align requirements, business needs, priorities and deliver outcomes.
• Lead or coordinate UAT activities, including test planning, business‑user coordination, defect triage, resolution tracking, validation, and UAT sign‑off.
• Support testing, data validation, deployment, and cutover activities, ensuring readiness across business, data, application, and integration workstreams.
• Own/coordinate cutover planning and execution, including detailed cutover plans, dependencies, communication, go/no‑go readiness, and issue management.
• Manage the Hypercare period following deployment, coordinating issue resolution, stabilization, business support, and transition to steady‑state operations.
• Strong understanding of enterprise systems and ability to assess end‑to‑end data flows, dependencies, impacts, and migration scope.
• Strong knowledge of system integrations, APIs/interfaces, data flows, and interactions between tightly coupled enterprise applications.
• Ability to analyze complex technical landscapes and arrive at logical, data‑driven conclusions and decisions.
• Strong documentation, communication, stakeholder management, and project governance skills.
• Demonstrated servant leadership with the ability to collaborate across business, IT, architecture, development, data, and QA teams.
• Comfortable working in highly dynamic environments with ambiguity, competing priorities, and complex dependencies.

Core Skills:

Technical Project Management | Salesforce | Sales Cloud | Service Cloud | CRM Data Migration | M&A Integration | Discovery & Requirements | UAT Leadership | Enterprise Integrations | Data Validation | Cutover Management | Hypercare | Testing & Deployment | Stakeholder Management | Documentation | Servant Leadership