Technical Project Manager - Salesforce & Data Migration

Mployee.me; Delhi; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Mployee.me is seeking a Technical Project Manager with 14+ years of IT experience to lead CRM, ERP, and data migration initiatives in a Delhi-NCR environment. The role requires strong Salesforce expertise (Sales Cloud, Service Cloud), data mapping, and cross‑functional coordination across business and IT stakeholders.

Responsibilities include leading data migrations from legacy systems to Salesforce, coordinating discovery, driving UAT, cutover, and Hypercare, and ensuring end-to-end data flow

Qualifications

• 14+ years of IT experience in complex CRM/ERP environments.
• Experience managing MA programs.
• Strong hands-on Salesforce Sales Cloud and Service Cloud experience.
• Coordinate discovery sessions with BSAs and customer stakeholders to map current processes and define future-state solutions.
• Partner with IT and business stakeholders to align requirements and priorities.
• Lead or coordinate UAT, including planning, coordination, defect triage, and sign-off.
• Support testing, data validation, deployment, and cutover activities.
• Own/coordinate cutover planning with dependencies and go/no-go readiness.
• Manage the Hypercare period post deployment.

Responsibilities

• Lead data migrations from legacy CRM platforms to Salesforce, including mapping, transformation, and validation.
• Coordinate discovery sessions with BSAs and stakeholders to identify gaps and future-state solutions.
• Plan, test, and sign off on UAT activities with business users.
• Support deployment, data validation, and cutover activities across IT and business streams.
• Oversee post-deployment Hypercare and transition to steady-state operations.
• Ensure end-to-end data flow and integration accuracy across enterprise systems.

Skills

Salesforce CRM Expertise

Stakeholder Management

UAT Leadership

Data Migration

Cutover Planning

Documentation

System Integrations

Merger Acquisition (MA) Programs

Tools

Sales Cloud

Service Cloud

Data Mapping

API Integrations

Data Validation

Job description

Technical Project Manager - Salesforce Data Migration

Experience: 14-18 Years

Location: Delhi-NCR

• Technical Project Management | Salesforce | Sales Cloud | Service Cloud | CRM Data Migration | MA Integration
• Stakeholder Management | Documentation

Role Overview

We are looking for a Technical Project Manager with 14+ years of experience working in dynamic enterprise environments across CRM, ERP, Salesforce, Data Migration, System Integration, and MA initiatives.

Key Requirements

• 14+ years of overall IT experience, with proven experience in complex CRM/ERP environments and Merger Acquisition (MA) programs.
• Strong hands-on experience with Salesforce Sales Cloud, Service Cloud, and related Salesforce technologies.
• Proven experience managing data migration projects from legacy CRM platforms to Salesforce, including data mapping, transformation, validation, reconciliation, and migration scope.
• Co-ordinate discovery sessions along with BSAs and Customer business and IT stakeholders to understand current-state processes, identify requirements, dependencies, gaps, and define future-state solutions.
• Partner with Customer IT and Business stakeholders to align requirements, business needs, priorities, and technical solutions.
• Lead or coordinate UAT activities, including test planning, business-user coordination, defect triage, resolution tracking, validation, and UAT sign-off.
• Support testing, data validation, deployment, and cutover activities, ensuring readiness across business, data, application, and integration workstreams.
• Own/coordinate cutover planning and execution, including detailed cutover plans, dependencies, communication, go/no-go readiness, and issue management.
• Manage the Hypercare period following deployment, coordinating issue resolution, stabilization, business support, and transition to steady-state operations.
• Strong understanding of enterprise systems and ability to assess end-to-end data flows, dependencies, impacts, and migration scope.
• Strong knowledge of system integrations, APIs/interfaces, data flows, and interactions between tightly coupled enterprise applications.
• Ability to analyze complex technical landscapes and arrive at logical, data-driven conclusions and decisions.
• Strong documentation, communication, stakeholder management, and project governance skills.
• Demonstrated servant leadership with the ability to collaborate across business, IT, architecture, development, data, and QA teams.
• Comfortable working in highly dynamic environments with ambiguity, competing priorities, and complex dependencies.

Core Skills

Technical Project Management | Salesforce | Sales Cloud | Service Cloud | CRM Data Migration | MA Integration | Discovery Requirements | UAT Leadership | Enterprise Integrations | Data Validation | Cutover Management | Hypercare | Testing Deployment | Stakeholder Management | Documentation | Servant Leadership