Technical Project Manager
Fusion Practices LTD
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Job summary
FusionPractices in Mumbai is seeking a highly motivated Project Manager / Business Analyst to support business transformation, operational improvement, and technology delivery initiatives. The role combines project management, business analysis, and process improvement to drive efficient delivery and stakeholder engagement.
The ideal candidate will have strong analytical and documentation capabilities, be able to map end-to-end processes, analyze data flows, and translate requirements into
Qualifications
- 2-5 years of experience in a Business Analyst, Project Manager, Process Analyst, or related role.
- Experience analysing operational processes and identifying process improvement opportunities.
- Strong process mapping and workflow documentation skills.
- Understanding of end-to-end business processes and operational controls.
- Experience documenting business requirements and functional requirements.
- Ability to understand and document data flows and data mappings.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Strong attention to detail and documentation quality.
- Proficiency in: Microsoft Excel; Microsoft Project; Chat GPT; PowerPoint; Word.
Responsibilities
- Support project planning, tracking, governance, and reporting activities.
- Prepare project status updates, meeting minutes, RAID logs, action trackers, and steering committee materials.
- Coordinate activities across business, operations, technology, and third-party teams.
- Monitor project progress against milestones and escalate risks or dependencies where required.
- Support delivery managers and programme managers in maintaining project controls and governance standards.
- Ability to use Microsoft project and starter level AI/ChatGPT/ Teams components
Skills
Tools
Job description
FusionPractices is a leading IT consultancy delivering HR and finance transformations across financialservices, insurance, banking, construction, and the public sector.Our expertise lies inOracleCloud ERP, HR & Payroll. We have won several awards.FusionPractices won the ERP Innovation of the Year award for our GrantsNOW SAAS product. Additionally, we were finalists for the British Computing Society awards for IT Vendor of the Year and Development Team of the Year. We also won the Employee of the Year award for one of our team members at ERP Today.
Weare seeking a highly motivated Project Manager / Business Analyst tosupport business transformation, operational improvement, and technologydelivery initiatives. The successful candidate will combine project management,business analysis, and process improvement skills to help drive efficientdelivery of projects and operational change.
Therole requires strong analytical and documentation capabilities, with theability to understand operational processes, identify simplificationopportunities, map business workflows, analyse data flows, and supportstakeholders in defining business and technical requirements.
Thisposition is ideal for an individual who can bridge the gap between business andtechnology teams while maintaining strong governance, documentation, presentation,and stakeholder engagement.
- Support project planning, tracking, governance, and reportingactivities.
- Prepare project status updates, meeting minutes, RAID logs,action trackers, and steering committee materials.
- Coordinate activities across business, operations,technology, and third-party teams.
- Monitor project progress against milestones and escalaterisks or dependencies where required.
- Support delivery managers and programme managers inmaintaining project controls and governance standards.
- Ability to use Microsoft project and starter level AI/ChatGPT/ Teams components
- Gather, document, and validate business requirements through workshops and stakeholder interviews.
- Analyse current-state and future-state business processes.
- Translate business requirements into functional andnon-functional requirements.
- Support solution design discussions by providing businesscontext and process understanding.
- Produce high-quality documentation including:
- o Technical/BusinessRequirements Documents (TDO/BRDs)
- o Functional Specifications
- o Gap Analysis Documentation
- o Process/ data flow Maps
- o Data Mapping Documents
- o Business ImpactAssessments
- Review existing operational processes and identifyopportunities for simplification, automation, and efficiency improvements.
- Challenge existing ways of working and recommend practicalimprovements.
- Document end-to-end processes and operational controls.
- Facilitate process improvement workshops with businessstakeholders.
- Support continuous improvement and Lean/Kaizen initiatives.
- Create high-level and detailed process flow diagrams usingrecognised modelling techniques.
- Develop current-state and target-state process maps.
- Understand and document:
- o Business workflows
- o Operational hand-offs
- o System interactions
- o Data lineage and dataflows
- Produce data mapping documentation between source and targetsystems.
- Identify data dependencies, transformation rules, and controlpoints within business processes.
- Assist in impact assessments for business and technologychanges.
- Engage effectively with business users, operations teams,technology teams, and project stakeholders.
- Facilitate workshops and gather information from subjectmatter experts.
- Communicate complex information in a clear and structuredmanner.
- Build strong working relationships across multiple teams andfunctions.
- 2-5 years of experience in a Business Analyst, ProjectManager, Process Analyst, or related role.
- Experience analysing operational processes and identifyingprocess improvement opportunities.
- Strong process mapping and workflow documentation skills.
- Understanding of end-to-end business processes andoperational controls.
- Experience documenting business requirements and functionalrequirements.
- Ability to understand and document data flows and datamappings.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Strong attention to detail and documentation quality.
- Proficiency in:
- Microsoft Excel
- Microsoft Project
- Chat GPT
- PowerPoint
- Word
- Understanding of:
- System-to-systemintegrations
- Data flows and interfaces
- Data transformation andmapping
- Business process modelling
- Change managementpractices
- Ability to work with both business and technicalstakeholders.
- Experience within Banking, Financial Services, Operations,Technology, or Change Delivery environments.
- Exposure to Agile and Waterfall delivery methodologies.
- Knowledge of Lean, Six Sigma, or Kaizen methodologies.
- Experience supporting process automation initiatives.
- Familiarity with core banking, payments, regulatory, oroperational systems.
- RAID logs, action logs, and project governance artefacts.
- Stakeholder workshop outputs and decision documentation.
- High-level process maps and detailed workflow diagrams.
- Current-state and target-state process documentation.
- Process simplification and efficiency recommendations.
- Data flow and data mapping documents.
- Business requirements and functional specifications.
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