Technical Business Analyst

Adecco India; Pune District, Bengaluru; Hybrid; INR 900,000 - 1,500,000; Full time

Job summary

Adecco India is seeking a seasoned Business Analyst to drive requirements gathering, BRD/FRD development, and process improvement across business and technology initiatives. You will collaborate with stakeholders, product teams, and solution architects to ensure delivery aligns with strategic objectives.

The role emphasizes data migration knowledge, architecture alignment, and agile delivery support, with opportunities in RPA/AI automation and process transformation. Immediate joiners preferred.

Qualifications

• 4 to 7 years of experience in Business Analysis, Business Consulting, Business Architecture, Process Improvement, or Digital Transformation roles.
• Technical Business Analyst capabilities experience is a must.
• Experience in Data Migration & Application Migration experience.
• Operation Model Design exposure.
• Insurance domain experience.
• Proven experience working on business and technology transformation initiatives.

Responsibilities

• Gather, analyze, and document business requirements through stakeholder interviews, workshops, and discovery sessions.
• Develop BRDs, FRDs, PDDs, user stories, and process flows.
• Perform gap analysis to identify current-state challenges and future-state opportunities.
• Translate business needs into clear functional and non-functional requirements.
• Support requirements traceability throughout the project lifecycle.
• Develop business capability maps, value streams, and business process architectures.
• Contribute to current-state and future-state assessments.
• Analyse business capabilities and identify opportunities for process enhancement and transformation.
• Support business architecture initiatives that align business strategy with operational execution.
• Collaborate with enterprise architects and solution teams to ensure alignment between business and technology objectives.
• Analyse end-to-end business processes and workflows.
• Identify inefficiencies, redundancies, and RPA + AI Automation opportunities.
• Support process reengineering and continuous improvement initiatives.
• Create process maps, customer journeys, and operational models using standard frameworks.
• Assist in defining business KPIs and performance metrics.
• Partner with business users, SMEs, and technical teams to validate requirements and solutions.
• Facilitate requirement workshops and business discussions.
• Communicate project progress, risks, assumptions, and recommendations effectively.
• Build strong working relationships across business and technology functions.
• Obtain necessary approvals from respective stakeholders.
• Collaborate with Product Owners and Scrum teams in Agile delivery environments.
• Assist with backlog refinement, sprint planning, and requirement prioritization.
• Develop detailed user stories and acceptance criteria.
• Support User Acceptance Testing (UAT) and defect triage activities.
• Ensure delivered solutions meet business expectations and requirements.
• Assist in change impact assessments and business readiness activities.
• Support user training, communication, and adoption initiatives.
• Contribute to documentation, standard operating procedures, and knowledge management activities

Skills

Business Analysis

Business Consulting

Business Architecture

Process Improvement

Digital Transformation

Agile/Scrum

UAT Coordination

Data Analysis

Stakeholder Management

Communication Skills

Education

Bachelor's degree in Business Administration, Engineering, Information Technology, Computer Science, or related discipline

Tools

Visio

Lucidchart

Signavio

ARIS

JIRA

Confluence

Azure DevOps

Power BI

Tableau

Job description

Job Role & responsibilities:-

Business Analysis

• Gather, analyze, and document business requirements through stakeholder interviews, workshops, and discovery sessions.


• Develop Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), Process Definition Document (PDD), user stories, and process flows.


• Perform gap analysis to identify current-state challenges and future-state opportunities.


• Translate business needs into clear functional and non-functional requirements.


• Support requirements traceability throughout the project lifecycle.

Business Architecture Support

• Develop business capability maps, value streams, and business process architectures.


• Contribute to current-state and future-state assessments.


• Analyse business capabilities and identify opportunities for process enhancement and transformation.


• Support business architecture initiatives that align business strategy with operational execution.


• Collaborate with enterprise architects and solution teams to ensure alignment between business and technology objectives.

Process Improvement & Transformation

• Analyse end-to-end business processes and workflows.


• Identify inefficiencies, redundancies, and RPA + AI Automation opportunities.


• Support process reengineering and continuous improvement initiatives.


• Create process maps, customer journeys, and operational models using standard frameworks.


• Assist in defining business KPIs and performance metrics.

Stakeholder Engagement

• Partner with business users, SMEs, and technical teams to validate requirements and solutions.


• Facilitate requirement workshops and business discussions.


• Communicate project progress, risks, assumptions, and recommendations effectively.


• Build strong working relationships across business and technology functions.


• Obtain necessary approvals from respective stakeholders

Agile Delivery Support

• Collaborate with Product Owners and Scrum teams in Agile delivery environments.


• Assist with backlog refinement, sprint planning, and requirement prioritization.


• Develop detailed user stories and acceptance criteria.


• Support User Acceptance Testing (UAT) and defect triage activities.


• Ensure delivered solutions meet business expectations and requirements.

Change & Adoption Support

• Assist in change impact assessments and business readiness activities.


• Support user training, communication, and adoption initiatives.


• Contribute to documentation, standard operating procedures, and knowledge management activities

Technical Skills, Experience & Qualification required:-

• 4 to 7 years of experience in Business Analysis, Business Consulting, Business Architecture, Process Improvement, or Digital Transformation roles.


• Technical Business Analyst capabilities experience is a must.


• Experience in Data Migration & Application Migration experience.


• Operation Model Design exposure.


• Insurance domain experience.


• Business Analysis skills.


• Bachelor's degree in Business Administration, Engineering, Information Technology, Computer Science, or a related discipline.


• Proven experience working on business and technology transformation initiatives.


• Strong understanding of business processes, operating models, and organizational functions


• CCBA (Certification of Capability in Business Analysis)


• CBAP (Certified Business Analysis Professional)


• PMI-PBA


• Process Modeling Tools (Visio,Lucidchart, Signavio, ARIS)


• Microsoft PowerPoint, Excel, and Word


• Fundamental Knowledge on Automation Tools (UiPath Platform, Blue Prism etc.)


• SQL and Data Analysis Fundamentals


• Power BI or Tableau (preferred)


• Knowledge of APIs, system integrations, and data flows


• Understanding of cloud technologies and digital platforms (preferred)


• Agile/Scrum Methodologies


• JIRA


• Confluence


• Azure DevOps


• UAT Coordination


• Strong analytical and problem-solving abilities.


• Excellent communication and presentation skills.


• Ability to work with both business and technical stakeholders.

Immediate Joiners will be preferred only