Technical Project Manager

ProV International; India; On-site; USD 908 - 1,363; Full time

Job summary

Join a dynamic team as a ServiceNow Project Manager, where you will lead and manage projects from start to finish. This role involves collaborating with senior management and stakeholders to define project goals and deliverables while ensuring adherence to quality standards and timelines. The ideal candidate will have extensive experience in project management, particularly with the ServiceNow platform, and possess strong problem-solving and interpersonal skills. This is an exciting opportunity to make a significant impact in a forward-thinking IT services company, where your expertise will drive project success and enhance service delivery.

Qualifications

• 8+ years of experience in project management, especially with ServiceNow.
• Strong understanding of ITSM, CSM, and other ServiceNow modules.

Responsibilities

• Direct and manage project development from inception to completion.
• Ensure project deliverables meet quality standards and timelines.
• Liaise with stakeholders and manage project risks effectively.

Skills

Project Management

ServiceNow Platform Knowledge

ITSM

CSM

CMDB

ITOM

ITAM

Problem-Solving

Interpersonal Skills

Negotiation

Education

Certified Implementation Specialist in ITSM

Certified Implementation Specialist in CSM

Certified Application Developer (CAD)

Job description

Direct message the job poster from ProV International

We are hiring for ServiceNow Project Manager with short notice. Please share your resume to [e-mail]

Designation: ServiceNow Project Manager

Experience: 8+ Yrs.

No. of position: 1

Job type: Permanent

Notice: Immediate to 60 days

Responsibilities

• Direct and manage project development from beginning to end
• Primarily focus on the project management for the ServiceNow tool
• Experience in more than one ServiceNow module will be preferred
• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders
• Develop full-scale project plans and associated communications documents
• Ensure that project meets its deliverables in the agreed schedule, as per the scope, within the stipulated budget, and as per the quality standards
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
• Liaise with project stakeholders on an ongoing basis
• Ensure project or service scope and deliverables are defined and agreed upon with all relevant parties
• Ensure all project commitments are met and monitor and report on progress to Senior Project Manager, sponsor, and customer, as well as the PMO, following the reporting standards, ensuring the project remains within scope
• Diagnose and evaluate potential risks and issues throughout the project lifecycle. Report regularly to the PMO and Senior Project Manager with regards to risks and execute appropriate plans to manage them
• Act as the point of contact for problems and complaints and manage compliance, contingency, and risk situations within the own area of control

Required Skills

• Experience in Project Management and strong knowledge of the Service Delivery model
• Understanding of ServiceNow Platform key concepts
• Good experience with the ITSM, CSM, CMDB, ITOM, ITAM modules
• Adept in problem-solving and resolving conflicts
• Good interpersonal skills, including teamwork, facilitation, and negotiation
• Experience engaging with senior-level audience
• Desirable: Certified Implementation Specialist in ITSM and/or CSM or FSM or SPM or VRM or HRSD or ITOM
• System administrator
• Certified Implementation Specialist - ITSM
• Certified Implementation Specialist - HR
• Certified Implementation Specialist - GRC (optional)
• Certified Implementation Specialist - SAM (optional)
• Certified Implementation Specialist - HAM (optional)
• Certified Application Developer (CAD) (good to have)

Many Thanks

ProV International

[e-mail]

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology and Project Management

Industries

IT Services and IT Consulting