Technical Product Specialist / Solution Architect - Data & AI Security

Concentric; Pune District; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Concentric, a fast-growing data security start-up, is seeking a Solution Architect / Product Specialist - Security to support SEs, Customers and CSMs. You will be the technical bridge for onboarding, solution architecture, value realization, and troubleshooting, ensuring successful deployments and strong customer outcomes.

Based in Pune, you will collaborate with Product and Engineering to translate customer needs into secure architectures, diagnose issues, and communicate platform value.

Qualifications

• 5+ years of security and customer-facing technical experience.
• Strong understanding of data security, cloud, and networking.
• Experience supporting SaaS or security products during deployment and solution development.

Responsibilities

• Drive technical customer discussions and solutions with CSMs
• Advise customers on building their data security program and AI data security strategy
• Assist rollout of the Concentric AI data security governance platform and communicate its value
• Diagnose customer issues to identify product gaps vs. bugs
• Perform basic application and network troubleshooting
• Communicate technical concepts clearly to customers and internal teams
• Relay customer feedback to Product and Engineering

Skills

Security fundamentals

Customer-facing

SaaS deployment

Solution architecture

Technical troubleshooting

Communication

Tools

Cloud platforms (AWS/Azure)

Networking concepts

Job description

We are a fast-growing data security start-up on a mission to help enterprises protect their most sensitive information. As organizations continue to adopt AI, safeguarding data has become more complex and mission-critical than ever. Concentric has created the industry's most advanced AI & Data Security Governance platform, giving businesses the visibility, risk context, and automation they need to reduce risk, meet compliance requirements, and ensure their data remains secure at scale.

Role Overview

The Solution Architect / Product Specialist - Security supports SEs, Customers and Customer Success Managers (CSMs) by providing technical expertise for Concentric AI s data security governance platform. This role focuses on customer onboarding, solution architecture, value realization, and technical troubleshooting. They act as a bridge between customers and Product/Engineering teams to ensure successful deployments, customer outcomes and deeper product feedback.

Responsibilities

• Drive technical customer discussions and solution development in partnership with CSMs
• Advise customers on building their data security program, AI data security strategy
• Assist customers with rollout of the Concentric AI data security governance platform and communicating the value created by the platform
• Diagnose customer issues to determine product gaps vs. bugs
• Perform basic application and network troubleshooting
• Clearly communicate technical concepts to customers and internal teams
• Capture and relay customer feedback to Product and Engineering

Requirements

• 5+ years of experience in security and a customer-facing technical role
• Strong understanding of security fundamentals (data security, cloud, networking)
• Experience supporting SaaS or security products during deployment and solution development
• Ability to act as a thought partner to customers in developing their data security program
• Excellent written and verbal communication skills
• Ability to troubleshoot, analyze issues, and work cross-functionally