Technical Product Manager, AI Submission Ingestion Platform – India

Chubb; Telangana; Híbrido; INR 3.000.000 - 6.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work options

Comprehensive benefits

Descripción de la vacante

Chubb India is seeking a Technical Product Manager to own a platform area end-to-end, from problem to release. You will work with engineering, underwriting and operations to define precise specifications and trade-offs, balancing cost, latency and explainability.

You will sit with Hyderabad squads, ensuring regional alignment, clear acceptance criteria, and measurable outcomes across North America, EMEA, APAC and LATAM. Strong background in AI-driven products and data modeling is essential.

Formación

• Bachelor's degree in engineering, computer science, business or a related field, or equivalent experience.
• 15+ years overall, 4+ years as product manager on platform, data or AI products.
• Experience owning a product roadmap and prioritization with business stakeholders, not only managing a backlog.
• Hands-on with AI/LLM-based products: evaluation design, precision/recall trade-offs, confidence thresholds, drift, human-in-the-loop review.
• Specs and acceptance criteria engineers build directly from; comfort with API contracts, event flows, data models and JSON schemas.
• Daily use of AI assistants and coding tools in your own product work.

Responsabilidades

• Own the roadmap, backlog and outcome measures for your product area within platform strategy.
• Collaborate with underwriters, operations users and business SMEs on field definitions and rules.
• Write stories with Given/When/Then acceptance criteria, API contracts, event flows and data models.
• Build and maintain golden datasets and evaluation runs for your area.
• Prioritize cost, latency, explainability and escalation points in design choices.
• Own release readiness: ensure acceptance scenarios, evaluation thresholds and business risk coverage.
• Coordinate UAT and rollout with users across regions; publish release notes in business value terms.
• Prototype workflows and screens using AI; show working prototypes, not only slides.

Conocimientos

Product management

Platform/AI products

Roadmapping

Stakeholder management

SQL

Python

API contracts

LLM/ML apps

Data modeling

Educación

Bachelor's degree in engineering, computer science, business or related field

Descripción del empleo

Job Description

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com .

Job Description

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com .

About Chubb India

At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow

With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.

We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.

Chubb is modernizing how commercial insurance submissions move from inbox to underwriting decision. Our AI submission ingestion platform reads the documents and data that arrive with every submission, turns them into information underwriters can trust, and brings people in where judgment is needed. We are scaling it across lines of business and regions worldwide.

Position Details

Job Title: Technical Product Manager

Function/Department: Technology

Experience: 15–20 Years

Location: Hyderabad

Role Overview

Position Summary: As Technical Product Manager you own a product area of the platform end to end: the problem, the outcome, the spec, the quality bar and the release. You know the architecture, data and AI well enough to make real trade-offs with engineers, and you are close enough to underwriting and operations to know which trade-offs matter. Within the platform strategy and portfolio priorities set by platform leadership, you decide what gets built in your area, in what order, and how we will know it worked. You work as a peer with TPMs in the US and India, each owning a different area of the same platform.

In Hyderabad, this role's center of gravity is engineering proximity. You own a product area of the platform, and you sit with the squads that build it. You make sure what ships in your area is specified precisely, evaluated honestly, released cleanly for users in every region, and moves the outcomes it was built for.

Key Responsibilities

• Product area ownership: Own the roadmap, backlog and outcome measures for your area within the platform strategy. Make the scope and priority calls, keep the backlog ready two sprints ahead, and answer engineers' questions the same day.
• Business partnership: Work directly with underwriters, operations users and business SMEs on field definitions, rules, accuracy targets and ground truth for your area. Bring regional needs into your roadmap firsthand.
• Specification: Write stories engineers build from without coming back with questions: acceptance criteria as Given/When/Then scenarios, API contracts, event flows, data models, and explicit non-functional requirements.
• Evaluation and ground truth: Build and maintain the golden datasets and evaluation runs for your area. Analyse misses field by field, decide whether the fix is configuration, rules, prompt or model, and turn reviewer corrections into training and evaluation signal.
• Simplest workable path: Rules first, then deterministic tools, then a single model call, and an agent only when the step below fails. Hold the line on cost, latency, explainability and human escalation points.
• Release readiness: Own the readiness gate: acceptance scenarios met, evaluation thresholds passed, regression scope covered by business risk, performance, resilience and access control verified. Validate key functionality in UAT and production yourself. Track predictability, flow and escaped defects, and run retrospectives that change something.
• Global users: Coordinate UAT and rollout with users in North America, EMEA, APAC and LATAM. Publish release notes in business value, not ticket numbers.
• Build with AI: Prototype workflows and screens, analyse evaluation output, and read code and logs to answer your own questions. Show a working prototype, not just a slide.

Technical Skills

• Overall experience of 15+ Years in product, engineering or business analysis roles, including 4+ years as a product manager on platform, data or AI products, with shipped outcomes you can quantify.
• Experience owning a product roadmap and making prioritization calls with business stakeholders, not only managing a backlog.
• Hands-on experience with LLM- or ML-based products: evaluation design, precision/recall trade-offs, confidence thresholds, drift, human-in-the-loop review.
• Specs and acceptance criteria engineers build directly from; comfort with API contracts, event flows, data models and JSON schemas.
• Working SQL and enough Python to analyse data and evaluation output yourself.
• Comfort in the engineering toolchain: code, logs and test results.
• Daily use of AI assistants and coding tools in your own product work.
• Clear writing: one page that moves a decision, for engineers and executives alike.
• Regular overlap with US Eastern and European working hours.

Qualifications

• Bachelor's degree in engineering, computer science, business or a related field, or equivalent experience.

Nice To Have

• Commercial P&C insurance: submission intake, clearance, underwriting workbenches, rating or policy administration.
• Intelligent document processing or extraction platforms, ontologies or knowledge graphs, canonical data models.
• Cloud platforms (Azure preferred), event streaming, workflow orchestration.
• Prior hands‑on experience as an engineer, data scientist or business analyst.
• Agile delivery at scale in a regulated enterprise, across time zones.

Why Join Us?

• Be at the forefront of digital transformation in the insurance industry.
• Lead impactful initiatives that simplify claims processing and enhance customer satisfaction.
• Work alongside experienced professionals in a collaborative, innovation-driven environment.

Why Chubb?

Join Chubb to be part of a leading global insurance company!

Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results.

• Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence
• A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026
• Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results
• Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter
• Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment.

Employee Benefits

Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include:

• Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances
• Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs.
• Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Hybrid Work Environment, Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits.

Join Us

With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey.