Technical Documentation Writer

Allot Communications; Mumbai; Hybrid; INR 900,000 - 1,300,000; Full time

Job summary

Allot Communications in Mumbai invites a skilled Technical Documentation Writer to join our training and documentation team. This is a hybrid role based in our Mumbai office.

You will collaborate with subject matter experts to gather information on new products, own user guides, and edit documents across departments, ensuring clarity and precision. Candidates should have 4+ years of technical writing, strong English, IP networking and Linux exposure, and proficiency with Microsoft Word and

Qualifications

• At least 4 years of technical writing experience.
• Excellent written English (mother tongue level).
• Engineering background with IP networking and hands-on Linux proficiency.
• Mastery of Microsoft Word, familiarity with other commonly used technical writing tools.
• Experience with AI tools for document creation (MS Copilot, Claude).

Responsibilities

• Interfacing with subject matter experts across departments to gather information about new products and features.
• Taking full ownership of user guides with writing, editing, and implementing feedback responsibilities.
• Proof-reading and editing documents written by other departments.

Skills

Technical writing

IP networking

Linux proficiency

English writing

Cross-team communication

Time management

Education

Engineering degree

Tools

Microsoft Word

AI writing tools

Job description

Allot Careers // open Position

It’s good to be here

Asia Pacific Customer Success Mumbai , India ● Full time Technical Documentation Writer

Job Description :

• Full time position
• Location: Mumbai - Hybrid WM

Who we are:

Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world.

We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure.

At Allot, you’ll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to succeed.

What we are looking for:

A technical writer to join the training and documentation team, working from our office in Mumbai.

What you’ll do:

• Interfacing with subject matter experts in different departments across the company to gather information about new products and features
• Taking full ownership of user guides with responsibility for writing, editing, and implementing feedback
• Proof-reading and editing documents written by other departments

Requirements :

What you should have:

• At least 4 years’ technical writing experience
• Excellent written English (mother tongue level)
• An engineering background with theoretical and practical experience in IP networking and hands-on Linux proficiency
• Mastery of Microsoft Word, and familiarity with other commonly used Technical Writing tools
• Experience with AI tool for document creation (MS Copilot, Claude)
• High attention to detail
• The ability to communicate effectively with subject matter experts from different teams and countries
• Ability to work on multiple projects with tight deadlines and manage one’s own time according to priorities set by the department manager
• Ability to focus on what matters – identifying and conveying key content from within large amounts of complex technical information

What would be great if you have:

• Experience with photo editing tools (e.g.: photoshop, illustrator)
• Good understanding of current trends and methods in the tech writing sphere
• Familiarity with the world of cybersecurity