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Pre-Sales: Collaborate with sales teams to understand client requirements and propose tailored CATIA/3DEXPERIENCE solutions. Deliver engaging product demonstrations, technical presentations, and proof of concepts (POCs). Respond to RFPs/RFIs with detailed technical documentation and solution architecture. Articulate the business value of CATIA and 3DEXPERIENCE in solving engineering and design challenges. Support strategic sales initiatives and contribute to deal strategy and solution positioning.
Post-Sales: Lead or support implementation, configuration, and customization of CATIA/3DEXPERIENCE solutions. Provide technical training, onboarding, and ongoing support to clients. Troubleshoot and resolve technical issues, ensuring customer satisfaction and solution adoption. Act as a liaison between clients and internal product/R&D teams for feedback and enhancements. Maintain long-term relationships with clients to identify upsell opportunities and ensure continued success.