A technology solutions provider in Bengaluru is seeking a skilled Technical Support Engineer to provide software installation, configuration, and user training for Catia software. The ideal candidate will have a Bachelor's degree in Mechanical Engineering or Computer Science and proven experience in CAD/CAM applications. Strong problem-solving and communication skills are essential. Proficiency in scripting languages like Python and certifications in Catia are advantages. This role demands a detail-oriented individual committed to delivering high-quality support.
Qualifications
Proven experience in providing technical support for Catia software or similar CAD/CAM/CAE applications.
In-depth knowledge of Catia software, including proficiency in part design and assembly.
Certifications in Catia or related software applications are a plus.
Responsibilities
Provide technical support, software installation, and configuration.
User training and guidance on Catia software.
Customization and scripting for automation tasks.
Skills
Technical support for CAD/CAM applications
Problem-solving skills
Communication skills
Scripting languages proficiency
Education
Bachelor's degree in Mechanical Engineering or Computer Science
Master's degree preferred
Tools
Catia software
VBScript
Python
Job description
Technical Support, Software Installation and Configuration
User Training and Guidance
Customization and Scripting
Collaboration with Development Team
Collaboration with Development Team
Quality Assurance
Job Requirements
Bachelor's degree in Mechanical Engineering, Computer Science, or a related field. (Master's degree preferred)
Proven experience in providing technical support for Catia software or similar CAD/CAM/CAE applications.
In-depth knowledge of Catia software, including proficiency in part design, assembly design, drafting, surface modeling, and other modules.
Strong problem-solving skills and the ability to troubleshoot complex technical issues independently.
Excellent communication skills with the ability to effectively interact with users, understand their requirements, and convey technical information in a clear and concise manner.
Proficiency in scripting languages such as VBScript, Python, or CATScript for customization and automation tasks.
Experience in software installation, configuration, and system administration.
Strong attention to detail and a commitment to delivering high-quality technical support services.
Certifications in Catia or related software applications (e.g., CATIA Associate, CATIA Professional) are a plus.
Knowledge in Enovia/3D experience will be added advantage
Knowledge in Aeronautics Domain will be added advantage