Technical Analyst

Volcafe; Bengaluru; On-site; INR 2,000,000 - 3,200,000; Full time

Job summary

Volcafe Ltd in Bengaluru, India, is seeking a Technical Analyst to design, develop, deploy, and support D365 Finance & Operations solutions across our global operations. You will work with the D365 implementation team to deliver customizations, extensions, and integrations across Supply Chain and Finance modules, and support both full-lifecycle projects and post-implementation activities.

The role offers long-term development potential in a fast-paced soft commodities environment, with exposure

Qualifications

• 5+ years of Dynamics 365 / AX development experience including 2 full lifecycle implementations and post-implementation support.
• Experience in a Software Support / Application Support environment is preferred.
• Certification such as MB-500 or equivalent is desirable.

Responsibilities

• Design, develop, test and deploy D365 F&O customisations and extensions using X++, following Microsoft's extension model.
• TranslateFunctional Design Documents into Technical Design Documents and estimate development effort.
• Build and maintain integrations between D365 and third-party systems using data entities, OData, Azure services, and Dataverse dual write.
• Develop and maintain SSRS reports, ER configurations, and Power BI data models.
• Manage source control, CI/CD pipelines in Azure DevOps; deploy through LCS across environments.

Skills

Dynamics 365 / AX development

X++ development

Azure DevOps

SQL Server / T-SQL

Power Platform

Data Management Framework

Education

University degree in computational discipline

Tools

Azure DevOps

LCS

Dataverse

Power Platform

DMF

Job description

We have an exciting opportunity for someone to join us as a Technical Analyst to work in a truly global environment, designing, developing, deploying and supporting technical solutions for Microsoft Dynamics 365 Finance & Operations across our global operations, reporting to the Project Delivery Manager. The role will work closely with the D365 implementation team to deliver customizations, extensions and integrations across Supply Chain Management and Finance modules, supporting both full-lifecycle implementations and post-implementation activities. The role provides long-term development potential for someone eager to demonstrate their skills and experience in the fast-paced soft commodities environment.

Volcafe Ltd is one of the world’s leading international green coffee trading companies, operating in over 20 countries globally. Our expertise spans green coffee procurement and preparation, sustainability, blending, quality control, risk management and export as well as importing and distribution. We supply the world’s major coffee roasters and retail distributors with their green coffee requirements, with significant strategic growth ambitions for the future. We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

Volcafe works across the whole green coffee supply chain to make coffee business better, together with our partners and employees. We have built and operate sustainable coffee supply chains across all our origins, addressing key economic, social and environmental issues in coffee farming communities. Our Volcafe Way farmer support programme engages with thousands of coffee farmers and provides a holistic response to the challenges they face.

This role will be based in Volcafe office in Bangalore, India

Key Accountabilities:

• Design, develop, test and deploy customisations and extensions in D365 F&O using X++, strictly following Microsoft's extension model (Chain of Command, event handlers, extension classes)
• Translate Functional Design Documents into Technical Design Documents and estimate development effort
• Build and maintain integrations between D365 and third-party systems using data entities, OData, custom services, Azure Logic Apps / Functions / Service Bus and dual write to Dataverse
• Develop and maintain SSRS reports, Electronic Reporting (ER) configurations, and supporting data models for Power BI
• Build and validate data migration packages using the Data Management Framework, including templates, transformation logic and reconciliation
• Manage source control, branching and CI/CD build and release pipelines in Azure DevOps; package and deploy through LCS across environments
• Troubleshoot and resolve escalated technical issues raised through the ticketing system, performing root-cause analysis and delivering fixes within agreed SLA
• Investigate and remediate performance issues — SQL query tuning, index analysis, trace parser review and batch job optimisation
• Participate in code reviews, unit and regression testing (including RSAT), and maintain development standards across onshore and offshore teams
• Develop knowledge of Commodities Business Processes (especially Coffee)
• Document designs, code changes, resolutions and known issues, and share best practice with cross-functional team members
• Maintain current knowledge of relevant technologies as assigned
• Participate in special projects and system testing as required
• Perform other duties as assigned

Skills and Experience:

• 5+ years of Dynamics 365 / AX development experience, covering at least 2 full-lifecycle implementations plus post-implementation support
• Previous experience in a Software Support / Application Support environment is preferred
• Strong hands-on X++ development experience in Dynamics 365 Finance & Operations, including appropriate certification (MB-500 or equivalent)
• Proven experience developing against Trade & Logistics and Production modules; good working knowledge of all other functional areas of Dynamics 365
• Proficiency with the extension framework, data entities, DMF, security development, workflow and batch framework
• Experience with the wider Microsoft technical landscape — SQL Server / T-SQL, AOS, SharePoint, Azure services and Power Platform (Power Apps, Power Automate, Dataverse)
• Experience with Azure DevOps for source control, work item tracking and automated build/release pipelines, and with LCS for environment and deployment management
• Demonstrable knowledge of Dynamics 365 ERP technical best practices, including ALM, extension-based development, master data management and security implementation adopting segregation of duties
• Working knowledge of finance practices for GL, AR and AP, and of the underlying D365 data model
• Good understanding of architectural patterns such as web, thin client, thick client and cloud, and of integration patterns (synchronous vs. asynchronous, batch vs. real-time)
• University Graduate with a relevant degree within a computational discipline
• Experience of physical commodities business
• Experience of enterprise scale ERP implementations for commodities business

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Volcafe shares the values of our parent company, ED&F Man Commodities. Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities.

Our Commitment

Volcafe shares the commitment of our parent company, ED&F Man Commodities. We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law. We are willing to make any reasonable adjustments throughout our recruitment process.

To apply you must have the right to work for the provided location.