Technical Account Manager

Innocode Software Pvt. Ltd.

Gurgaon

Hybrid

INR 600,000 - 1,000,000

Full time

14 days+

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Job summary

Innocode Ventures in Gurgaon is hiring a Technical Account Manager to work in a hybrid model. You will be responsible for key deliverables for the customer success team and own client-facing outcomes.

You will collaborate with cross-functional teams to ship high-quality results, contribute to process improvements, and support adoption and renewals with strong product and troubleshooting skills. 1-2 years experience required.

Qualifications

Experience in technical account management or similar roles.
Strong product and troubleshooting skills.
Ability to drive adoption and renewals.

Responsibilities

Own key deliverables for the customer success team in Gurgaon.
Collaborate with cross-functional stakeholders to ship high-quality outcomes.
Contribute to process improvements, documentation, and team best practices.
Support hiring, mentoring, or customer-facing activities as needed for the role.

Skills

TAM

Account Management

Adoption

Technical Support

SaaS

Job description

Serve as a trusted technical advisor for key customer accounts.

Responsibilities

Own key deliverables for the customer success team in Gurgaon.
Collaborate with cross-functional stakeholders to ship high-quality outcomes.
Contribute to process improvements, documentation, and team best practices.
Support hiring, mentoring, or customer-facing activities as needed for the role.

Requirements