Tech Support Executive – L2

Exiga Solutions; Coimbatore District; On-site; INR 300,000 - 400,000; Full time

Job summary

Exiga Solutions in Coimbatore is hiring a Tech Support Executive – L2 to provide advanced technical support. This role involves assisting users through troubleshooting of desktop systems and applications.

The ideal candidate will have at least 1 year of experience, strong knowledge of Windows 10/11, and excellent problem-solving skills.

Work will be onsite in Coimbatore with a permanent employment type preference for immediate joiners.

Qualifications

• 1+ years of relevant experience in IT support.
• Strong knowledge of common desktop applications.
• Ability to guide users with patience and empathy.

Responsibilities

• Provide Level 2 support for Windows desktops and laptops.
• Assist users with troubleshooting complex technical issues.
• Use critical thinking to diagnose and resolve problems efficiently.

Skills

Technical support for Windows desktops

Email configuration

Printer setup

Problem-solving skills

Strong communication

Tools

Windows 10/11

MS Office

Job description

# Tech Support Executive – L2By Exiga Solution / 23 June 2026**Job Category:** IT Support**Job Type:** Permanent**Job Location:** CoimbatoreAbout the Role We are hiring a Tech Support Executive – L2 to support key business operations and drive measurable outcomes. This role is ideal for a professional who can combine technical expertise, collaboration, and execution to deliver strong business results.Key Responsibilities • Position Overview: We are seeking a skilled and customer-oriented Level 2 Tech Support Executive to join our IT support team • The ideal candidate will provide advanced technical support for desktop systems, email configuration, and printer setup • You will also be responsible for troubleshooting complex issues, assisting less tech-savvy users, and using critical thinking to diagnose and resolve problems efficiently • Requirements: Roles & Responsibilities: Provide Level 2 support for Windows desktops and laptops (hardware & software) • Guide users with patience and empathy, especially those who are not tech-savvy • Strong knowledge of Windows 10/11, MS Office, and common desktop applicationsRequired Skills • 1+ years of relevant experience • Strong communication, stakeholder management, and problem-solving skillsPreferred Qualifications • Candidates who can join within Immediate Joiner are preferredJob Details • Employment Type: Permanent • Location: Coimbatore • Work Mode: Onsite/WFO