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Aditya Birla Capital is seeking to elevate the business MIS quality and strengthen coordination with stakeholders to manage retention and cross-sell opportunities. The role focuses on coordinating with internal and external stakeholders, regulating MIS, mapping cases and tracking closures, and generating leads through discussions with sources.
Additionally, it covers retention actions, validating documents, Managing escalation, and providing reverse feedback to improve processes, with emphasis
Job purpose - To elevate the business MIS quality and co-ordination with stake holders to manage retention and cross-sell business.
Co-ordination with internal & external stakeholders (Cross Sell)
Co-ordination with internal stakeholders (Retention)