Team Member -Employee Relations- Gold Loan - South

Aditya Birla Capital; Telangana; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Aditya Birla Capital is seeking an HR - ER Compliance Manager – Zonal to oversee employee relations and statutory compliance across branches in the zone. The role requires frequent travel for audits, investigations, and compliance monitoring within the Gold Loans business.

The incumbent will ensure adherence to labour laws, company policies, and audit requirements while maintaining documentation and coordinating with legal/compliance teams.

Qualifications

• MBA/PGDM in HR is mandatory.
• Certification in Labour Laws / Industrial Relations preferred.
• 6–10 years of experience in HR Operations & ER.
• NBFC/ Banking / Gold Loans / Retail Financial Services experience preferred.

Responsibilities

• Ensure 100% statutory compliance across branches (Shops & Establishment Act, Minimum Wages, Bonus, Gratuity, PF, ESI, CLRA, POSH, etc.).
• Conduct periodic HR compliance audits across branches.
• Maintain updated compliance trackers and documentation.
• Coordinate with legal and compliance teams for statutory filings and inspections.
• Support internal and external audits related to HR and labour compliance.
• Manage employee relations and grievance handling within defined timelines.
• Conduct disciplinary inquiries and investigations as required.
• Support HRBP in handling misconduct, absenteeism, and performance issues.
• Ensure proper documentation of warning letters, charge sheets, and termination processes.
• Promote a positive employee relations climate across the zone.
• Monitor adherence to code of conduct and ethical standards.
• Partner with Business HR to address Employee issues.
• Oversee background verification and employee documentation.
• Ensure POSH regulations compliance across branches.

Skills

Labour laws

Employee relations

Investigations

Audit management

Stakeholder management

Travel readiness

Education

MBA / PGDM HR

Labour Laws / Industrial Relations certification

Job description

Job Summary:

The HR - ER Compliance Manager – Zonal will be responsible for Employee Relations and compliance across assigned branches within the zone for the Gold Loans business. The role ensures adherence to statutory labour laws, company policies, audit requirements, and ethical HR practices. The incumbent must be comfortable with frequent travel to branches for audits, investigations, and compliance monitoring.

Key Responsibilities:

1. HR Operations & Compliance

• Ensure 100% statutory compliance across branches (Shops & Establishment Act, Minimum Wages, Bonus, Gratuity, PF, ESI, CLRA, POSH, etc.).
• Conduct periodic HR compliance audits across branches.
• Maintain updated compliance trackers and documentation.
• Coordinate with legal and compliance teams for statutory filings and inspections.
• Support internal and external audits related to HR and labour compliance.
• Employee Relations (ER)
• Manage employee grievance handling and resolution within defined timelines.
• Conduct disciplinary inquiries and domestic investigations where required.
• Support HRBP in handling misconduct, absenteeism, and performance issues.
• Ensure proper documentation of warning letters, charge sheets, and termination processes.
• Promote a positive employee relations climate across the zone.
• Monitor adherence to code of conduct and ethical standards.
• Partner with Business HR to address Employee issues.
• Oversee background verification and employee documentation.
• POSH & Workplace Conduct
• Ensure compliance with POSH regulations across branches.
• Support IC inquiries and conduct awareness sessions.
• Travel & Field Engagement
• Conduct regular branch visits across the assigned zone.
• Perform surprise compliance checks and employee engagement meetings.
• Be available for urgent ER matters and statutory inspections.

Key Skills & Competencies

• Strong knowledge of labour laws and statutory compliance.
• Experience in Employee Relations and disciplinary processes.
• Investigation and conflict resolution skills.
• Strong documentation and audit management skills.
• Good communication and stakeholder management skills.
• Willingness and ability to travel extensively within the zone.

Educational Qualification

• MBA / PGDM in Human Resources (Mandatory)
• Certification in Labour Laws / Industrial Relations (Preferred)

Experience Required

• 6–10 years of experience in HR Operations & ER.
• Prior experience in NBFC / Banking / Gold Loans / Retail Financial Services preferred.
• Experience handling multi-branch or zonal HR role is an advantage.

Additional Requirements

• Comfortable with extensive travel.
• Strong analytical and reporting skills.
• High integrity and confidentiality standards.
• Ability to work under pressure and manage sensitive situations.