Team Member -Employee Relations- Gold Lo...

PeopleStrong; Secunderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

PeopleStrong is seeking a Zone HRER Compliance Manager to oversee Employee Relations and compliance across assigned branches in the Gold Loans business. The role requires frequent travel for audits, investigations, and compliance monitoring, ensuring adherence to labour laws and company policies.

The candidate should have an MBA/PGDM in HR, 6–10 years of ER/HR operations experience, and prefer NBFC/Banking exposure. Travel willingness and strong documentation are essential.

Qualifications

• MBA/PGDM in HR is mandatory.
• 6–10 years of experience in HR Operations & ER.
• NBFC/Banking/Gold Loans/retail financial services experience preferred.
• Willingness to travel extensively within the zone.

Responsibilities

• HR Operations & Compliance: conduct periodic HR compliance audits across branches and maintain trackers.
• Employee Relations: manage grievances, conduct disciplinary inquiries, document warnings and terminations.
• POSH & Workplace Conduct: ensure compliance and conduct awareness sessions.
• Travel & Field Engagement: visit branches regularly and handle audits and urgent ER matters.

Skills

Employee Relations

Education

MBA / PGDM in Human Resources

Labour Laws / Industrial Relations Certification

Job description

Team Member -Employee Relations- Gold Lo...

ABG111711

• Financial Services
• Telangana

Posted On 09 Sep 2026

End Date 08 Mar 2027

Required Experience 3 - 4 years

Basic Section

No. Of Position 1

Grade 9

Level NA

Organisational

DEPARTMENT-1 HR - Human Resources

Country India

Function Human Resources

Skills

Skill

Employee Relations

Graduate

CERTIFICATION

Job Summary:

The HR - ER Compliance Manager – Zonal will be responsible for Employee Relations and compliance across assigned branches within the zone for the Gold Loans business. The role ensures adherence to statutory labour laws, company policies, audit requirements, and ethical HR practices. The incumbent must be comfortable with frequent travel to branches for audits, investigations, and compliance monitoring.

Key Responsibilities:

1. HR Operations & Compliance

• Conduct periodic HR compliance audits across branches.
• Maintain updated compliance trackers and documentation.
• Coordinate with legal and compliance teams for statutory filings and inspections.
• Support internal and external audits related to HR and labour compliance.

2. Employee Relations (ER)

• Manage employee grievance handling and resolution within defined timelines.
• Conduct disciplinary inquiries and domestic investigations where required.
• Support HRBP in handling misconduct, absenteeism, and performance issues.
• Ensure proper documentation of warning letters, charge sheets, and termination processes.
• Promote a positive employee relations climate across the zone.
• Monitor adherence to code of conduct and ethical standards.
• Partner with Business HR to address Employee issues.
• Oversee background verification and employee documentation.

3. POSH & Workplace Conduct

• Ensure compliance with POSH regulations across branches.
• Support IC inquiries and conduct awareness sessions.

4. Travel & Field Engagement

• Conduct regular branch visits across the assigned zone.
• Perform surprise compliance checks and employee engagement meetings.
• Be available for urgent ER matters and statutory inspections.
• Strong knowledge of labour laws and statutory compliance.
• Experience in Employee Relations and disciplinary processes.
• Investigation and conflict resolution skills.
• Strong documentation and audit management skills.
• Good communication and stakeholder management skills.
• Willingness and ability to travel extensively within the zone.

Educational Qualification:

• MBA / PGDM in Human Resources (Mandatory)
• Certification in Labour Laws / Industrial Relations (Preferred)

Experience Required:

• 6–10 years of experience in HR Operations & ER.
• Prior experience in NBFC / Banking / Gold Loans / Retail Financial Services preferred.
• Experience handling multi-branch or zonal HR role is an advantage.

Additional Requirements:

• Comfortable with extensive travel.
• Strong analytical and reporting skills.
• High integrity and confidentiality standards.
• Ability to work under pressure and manage sensitive situations.