Senior Associate - Food & Beverage-Banqu...

Mayfair Hotels and Resorts; Odisha; On-site; INR 250,000 - 380,000; Full time

Job summary

MAYFAIR Lagoon, Bhubaneswar in Odisha invites applications for Senior Associate - Food & Beverage at Lagoon outlet. The role involves greeting guests, presenting menus, and upselling daily specials while maintaining service standards.

You will take orders on POS, coordinate with kitchen and bar, ensure guest satisfaction, manage billing, and support other restaurant operations. Experience in hotel F&B and ability to adapt to busy shifts is preferred.

Qualifications

• Experience in food and beverage service in hotel setting.
• Good communication and guest service skills.
• Able to upsell and handle POS transactions.
• Familiarity with basic cooking skills.

Responsibilities

• Greets guests and presents them with the menu.
• Informs guests about daily specials and menu changes.
• Suggests food and beverages to guests and upsells.
• Takes orders on POS and ensures special requirements are entered.

Skills

Attention to Detail

Adaptability

Food & Beverage

Hotel Management

Job description

Senior Associate - Food & Beverage-Banqu...

MHA/SA-F-S/1899424

• Food & Beverage Service
• Lagoon, Bhubanswar

Posted On 19 Oct 2026

End Date 26 Oct 2026

Required Experience 1 - 2 years

Basic Section

No. Of Openings 2

BAND S

Grade S2

Designation Senior Associate

Employment Type Regular

Closing Date 26 Oct 2026

Organisational

Entity MAYFAIR Hotels & Resorts Limited

Unit MAYFAIR Lagoon, Bhubaneswar

Department Food & Beverage Service

Country India

State Odisha

Location Lagoon, Bhubanswar

Skills

• Attention to Detail
• Adaptability
• Food & Beverage
• Hotel Management

Others

Job Description

PRINCIPAL ACCOUNTABILITY:

• Greets guests and presents them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Suggest food and beverages to the guest and also try to upsell.
• Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system.
• Obtaining revenues, issuing receipts, accepting payments, returning the change.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff as needed
• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc., without egg etc.
• Communicate to the guest and provide assistance with their queries.
• Co-ordinate with the busperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
• Server food and beverage to the guest as per the course of order.
• Observes guests and ensure their satisfaction with the food and service.
• Promptly respond to guest with any additional request.
• Desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Prepare mixed drinks for service to your customers table.
• Properly open and pour wine at the tableside.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.
• Must have some familiarity with basic cooking skills.
• Assist Buspersons with stocking and maintaining the restaurant par stock levels and side station.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
• Print closing report and drop the cash with the front office / accounts department.
• Tally the Credit Card settlements for the day with the batch closing report from EDC machine.