Team Leader, Trustee Operations

Altisource; Bengaluru; Sur place; INR 600 000 - 900 000; Plein temps

Avantages offerts par ce poste

Health insurance

Life insurance

Personal accident benefit

Résumé du poste

Altisource in Bengaluru, India, is seeking a specialist with foreclosure process knowledge to handle default loan procedures end-to-end. The role requires clear English communication, attention to detail, and the ability to navigate state regulations affecting foreclosure.

Responsibilities include initiating foreclosures, validating pre-foreclosure notices, conducting title searches, and ensuring internal mortgage processes meet compliance standards.

Qualifications

• 5–8 years experience in voice/semi-voice mortgage process.
• Excellent verbal communication in English with a neutral accent.
• Strong analytical and cognitive skills.
• Attention to detail and accuracy in document handling.

Responsabilités

• Initiating foreclosure procedures on default loans and completing foreclosures per state requirements.
• Obtain pre-foreclosure notices and verify document validity.
• Research title search documents to ensure clear title for foreclosure.
• Review borrower details to determine applicability of state protections.
• Ensure regular compliance testing or auditing of internal mortgage processes.
• Communicate effectively with customers to understand problems and provide resolution.

Connaissances

Mortgage process experience

Verbal communication

Analytical skills

Attention to detail

Description du poste

We are a leader in providing end-to-end services and technology to the mortgage and real estate industries. With innovation as a guiding principle and a focus on compliance and exceptional service, Altisource’s solutions solve complex business problems within the mortgage originations and servicing fields and provide innovative online real estate platforms for both consumers and investors.

Job Description

• Knowledge about Foreclosure process
• Strong communication skills and Good interpersonal skills with an ability to understand the customer’s problem and solving them
• Initiating foreclosure procedure on default loans and completing the foreclosure as per the state requirements.
• Obtaining all the required Pre-Foreclosure notices and verifying the validity of the documents.
• Researching the title search documents obtained from county office records provided by searcher (Title Abstracter) to ensure that the property and the title does not have any issues in order to proceed with the foreclosure.
• Reviewing the borrower details in order to determine whether the borrower is falling under any state regulated protections which in turn will have an effect on the Foreclosure
• Ensuring regular compliance testing or auditing on internal mortgage processes

Qualifications

• 5 to 8 years experience in voice / semi vocie Mortgage process
• Must have excellent verbal communication skills with fluent English and neutral accent
• Must have good analytical and cognitive skills
• Must have an eye for attention to detail

Additional Information

Competitive salary based on your experience and skills

Good Health

Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance

Happiness

• 6 paid days off per year
• Employee engagement programs
• Opportunities to join our community service initiatives, including Habitat for Humanity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.