Specialist/Senior Specialist, Trustee Operations

Altisource; Bengaluru; On-site; INR 5,000,000 - 7,000,000; Full time

Job summary

Altisource is seeking experienced professionals for Mortgage Trustee Servicing in Bengaluru, India. The role involves reviewing trustee-related documents, collaborating with clients and legal teams, and maintaining accurate records. Ideal candidates have 4 to 5 years of experience in mortgage processes, strong attention to detail, and excellent verbal communication skills in English. This position offers opportunities for professional development in a dynamic work environment.

Qualifications

• Proven experience in Mortgage Trustee Servicing or foreclosure.
• In-depth understanding of trustee services and procedures.
• Notary certification preferred.

Responsibilities

• Review and execute trustee-related documents maintaining accuracy.
• Collaborate with clients, appraisers, and legal teams.
• Manage document recording and maintain accurate records.

Skills

Attention to detail

Organizational skills

Communication skills

Customer-focused mindset

Tools

Microsoft Office Suite

Excel

Job description

We are a leader in providing end-to-end services and technology to the mortgage and real estate industries. With innovation as a guiding principle and a focus on compliance and exceptional service, Altisource’s solutions solve complex business problems within the mortgage originations and servicing fields and provide innovative online real estate platforms for both consumers and investors.

Job Description

• Review and execute trustee-related documents, maintaining accuracy and compliance with regulations
• Process and update VA appraisals and related documents in the system
• Collaborate with clients, appraisers, and legal teams to resolve issues and ensure smooth operations
• Respond to inquiries from borrowers, lienholders, realtors, and attorneys via phone, email, and fax
• Maintain and update team manuals and provide assistance to team members regarding operational issues
• Perform quality control checks on trustee operations processes
• Manage document recording and maintain accurate records
• Assist in the review of foreclosure files and collaborate with the litigation team when necessary
• Update and maintain various spreadsheets related to trustee operations
• Contribute to the continuous improvement of trustee operations processes and procedures

Qualifications

• Proven experience in Mortgage Trustee Servicing, title servicing, or foreclosure
• In-depth understanding of trustee services, processes, and procedures
• Experience with recording in a title or trustee capacity
• Notary certification preferred
• Experience with reverse mortgage services is a plus
• Strong attention to detail and organizational skills
• Excellent communication skills, both written and verbal
• Proficiency in Microsoft Office Suite, particularly Excel
• Ability to work independently and collaboratively in a team environment
• Strong time management skills and ability to prioritize tasks effectively
• Customer-focused mindset with a professional demeanor
• Adaptability to changing priorities and ability to work in a fast-paced environment

Additional Information

• 4 to 5 years experience in semi-voice Mortgage process
• Must have excellent verbal communication skills with fluent English and neutral accent
• Must have good analytical and cognitive skills
• Must have an eye for attention to detail