Team Leader - Tele Sales

Paisabazaar; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

PaisaBazaar is looking for an experienced Team Leader Tele Sales to join our Personal Loan team in Chennai. The ideal candidate will have strong team-handling skills, excellent communication abilities, and experience in sales-driven BFSI/BPO environments.

Responsibilities include leading a team of Tele Sales Executives, driving targets, monitoring performance, and coaching for improved conversion and revenue. Telugu language proficiency is mandatory for this role.

Qualifications

• Prior experience in Team Handling / Team Leadership in a Tele Sales environment.
• Candidates from BFSI or BPO backgrounds are preferred.
• Strong understanding of sales processes and target-driven environments.
• Excellent communication and interpersonal skills.
• Strong leadership, coaching, and people-management abilities.
• Telugu language proficiency is mandatory for this role.
• Experience in Personal Loans / Banking / Financial Services will be an added advantage.

Responsibilities

• Lead, manage, and motivate a team of Tele Sales Executives.
• Drive daily, weekly, and monthly sales targets for the Personal Loan business.
• Monitor team performance, productivity, conversion, and revenue metrics.
• Conduct regular performance reviews and provide coaching to team members.
• Ensure effective lead management and maximum conversion of assigned leads.
• Handle customer escalations and support the team in resolving complex cases.
• Implement sales strategies to improve team performance and achieve business targets.
• Track key performance indicators and prepare regular performance reports.
• Ensure adherence to company policies, quality standards, and sales processes.
• Train and develop team members to improve their sales and communication skills.

Skills

Team Leadership

Communication

People management

Target-driven

Telugu language proficiency

Job description

PaisaBazaar is looking for an experienced and result-oriented Team Leader Tele Sales to join our Personal Loan team in Chennai. The ideal candidate should have strong team-handling skills, excellent communication abilities, and experience in sales-driven BFSI/BPO environments.

Key Responsibilities:

• Lead, manage, and motivate a team of Tele Sales Executives.
• Drive daily, weekly, and monthly sales targets for the Personal Loan business.
• Monitor team performance, productivity, conversion, and revenue metrics.
• Conduct regular performance reviews and provide coaching to team members.
• Ensure effective lead management and maximum conversion of assigned leads.
• Handle customer escalations and support the team in resolving complex cases.
• Implement sales strategies to improve team performance and achieve business targets.
• Track key performance indicators and prepare regular performance reports.
• Ensure adherence to company policies, quality standards, and sales processes.
• Train and develop team members to improve their sales and communication skills.

Eligibility & Requirements:

• Prior experience in Team Handling / Team Leadership in a Tele Sales environment.
• Candidates from BFSI or BPO backgrounds are preferred.
• Strong understanding of sales processes and target-driven environments.
• Excellent communication and interpersonal skills.
• Strong leadership, coaching, and people-management abilities.
• Ability to work under pressure and achieve business targets.
• Telugu language proficiency is mandatory for this role.
• Experience in Personal Loans / Banking / Financial Services will be an added advantage.

Working Days: 6 Days Working | 1 Rotational Week Off

Location: Chennai

Why Join PaisaBazaar?

• Opportunity to work with one of India's leading digital financial marketplaces.
• Growth-oriented work environment.
• Opportunity to lead and develop a high-performing sales team.
• Attractive career growth opportunities.