Team Leader SPA

Hyatt Regency; Chennai District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Hyatt Regency in Chennai, India is seeking an experienced Spa Team Lead to guide and manage a team of spa professionals, ensuring guest satisfaction and the highest service standards.

You will develop and implement training programs, foster teamwork, analyze feedback, coordinate with other departments, and drive revenue through strategic planning to meet targets.

Responsibilities

• Manage and motivate a team of spa professionals to achieve high levels of customer satisfaction and service quality.
• Develop and implement effective training programs to enhance team members' skills and knowledge.
• Foster a positive and productive work environment, promoting teamwork and collaboration among staff.
• Analyze customer feedback and implement changes to improve overall customer experience.
• Coordinate with other departments to ensure seamless service delivery and high-quality standards.
• Lead the team in achieving sales targets and revenue goals through effective planning and strategy.

Job description

• Manage and motivate a team of spa professionals to achieve high levels of customer satisfaction and service quality.
• Develop and implement effective training programs to enhance team members' skills and knowledge.
• Foster a positive and productive work environment, promoting teamwork and collaboration among staff.
• Analyze customer feedback and implement changes to improve overall customer experience.
• Coordinate with other departments to ensure seamless service delivery and high-quality standards.
• Lead the team in achieving sales targets and revenue goals through effective planning and strategy.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.