Team Leader SPA

Hyatt Hotels Corporation; Chennai District; On-site; INR 450,000 - 750,000; Full time

Job summary

Hyatt Hotels Corporation in Chennai invites applications for a Team Leader - Massage to oversee spa operations and ensure guest experiences meet Hyatt standards. The role focuses on smooth activities, coordination of therapists, and maintaining massage equipment with care.

The ideal candidate has a relevant degree or diploma in physical therapy or spa treatments and at least 2 years of senior therapist experience, plus strong customer service and communication skills.

Qualifications

• Ideally with a relevant degree or diploma in physical therapy or spa treatments.
• Minimum 2 years work experience as Senior Therapist.
• Good customer service, communication and interpersonal skills.

Responsibilities

• Assist with the efficient running of the Spa department in line with Hyatt strategies and brand standards.
• Ensure smooth operation of massage activities and maintenance of massage equipment in Spa.
• Provide courteous, professional, efficient and flexible service at all times to guests and colleagues.

Skills

Customer service

Communication

Interpersonal skills

Education

Degree or diploma in physical therapy or spa treatments

Job description

Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Massage is responsible to ensure the smooth operation of the activities and maintenance of massage equipment in Spa and providing courteous, professional, efficient and flexible service at all times.

Qualifications

Ideally with a relevant degree or diploma in physical therapy or spa treatments. Minimum 2 years work experience as Senior Therapist. Good customer service, communication and interpersonal skills are a must.