Team Leader - sales!

Imarque Solutions; Chennai; On-site; INR 250,000 - 350,000; Full time

Job summary

iMarque Solution Private Limited in Chennai is seeking a dynamic Sales Team Leader for BPO Voice processes. You will lead a team of outbound/inbound sales executives, coach for performance, and drive daily, weekly, and monthly targets while ensuring service quality. Immediate joining preferred.

The role requires 1–4 years in team leadership within a BPO voice environment, a bachelor's degree, and strong Tamil, English, and Telugu communication skills. Based in Chennai, near Teynampet/T.

Qualifications

• 1–4 years of relevant experience as a Team Leader or Senior Sales Executive in a BPO Voice process.
• Bachelor’s degree or equivalent qualification.
• Excellent verbal communication in Tamil, English and Telugu.

Responsibilities

• Lead, mentor, and motivate a team of outbound/inbound voice sales executives to achieve targets.
• Monitor performance metrics, evaluate call quality, and provide feedback.
• Formulate strategies to drive revenue growth and manage pipeline.
• Identify skill gaps and conduct coaching sessions and trainings.
• Prepare and present daily, weekly, and monthly performance reports.
• Foster a high-energy, collaborative work environment to reduce attrition.

Skills

Team Leadership

Coaching

Performance Monitoring

Sales Driving

Reporting

Team Building

Education

Bachelor’s Degree

Job description

Job description

Job Tittle: Sales Team Leader (BPO Voice Process)

About the Role

We are looking for a dynamic, results-driven, and experienced Sales Team Leader with a strong background in BPO Voice processes to lead our sales team in Chennai. In this role, you will be responsible for driving team performance, coaching agents, and achieving sales targets while ensuring exceptional service quality.

• Position: Sales Team Leader (Voice Process)
• Location: Teynampet / T. Nagar, Chennai
• Salary Range: 2.5 LPA to 3.5 LPA
• Employment Type: Full-Time
• Notice Period: Immediate Joiners Preferred

Key Responsibilities

• Team Leadership & Management: Lead, mentor, and motivate a team of outbound/inbound voice sales executives to achieve and exceed daily, weekly, and monthly targets.
• Performance Monitoring: Conduct regular floor monitoring, evaluate call quality, analyze performance metrics (conversion rates, AHT, adherence, etc.), and provide constructive feedback.
• Sales Driving: Formulate and execute strategies to drive revenue growth, manage pipeline, and handle escalations effectively.
• Coaching & Training: Identify skill gaps and conduct regular coaching sessions, role-plays, and product/process refresher trainings.
• Reporting: Prepare and present daily, weekly, and monthly performance reports to senior management.
• Team Building: Foster a high-energy, positive, and competitive work environment that encourages teamwork and reduces attrition.

Candidate Requirements

• Experience: Minimum 1 to 4 years of relevant experience as a Team Leader or Senior Sales Executive handling a BPO Voice process.
• Education: Any Bachelors Degree or equivalent qualification.
• Language Proficiency: Excellent verbal communication skills in Tamil, English, and Telugu are mandatory.
• Location: Candidates currently based in Chennai (preferably near Teynampet/T. Nagar or willing to commute) are required.

Availability: Immediate joiners or candidates with a very short notice period will be given top priority.

Interview Location

iMarque Solution Private Limited, Maan Sarovar Tower, Old No. 85A, New No. 271A, Scheme Road, Teynampet, Chennai 600018, Tamil Nadu (Near Anna Arivalayam).

Contact Person

Nandhini HR

Contact Number

9884033533