Hiring For Team Leader / Only Experience (BPO & Sales)

Credicus Business Services; Pimpri-Chinchwad; On-site; INR 305,000 - 365,000; Full time

Job summary

Credicus Business Services Pvt Ltd is hiring a Team Leader for BPO Voice/Sales processes. The ideal candidate has at least 1 year of Team Leader experience in a BPO Voice or Sales environment, with strong communication, leadership, and problem-solving skills.

The role focuses on guiding a team, monitoring performance, and achieving targets, with salary up to 30,000 CTC per month depending on experience and interview performance.

Qualifications

• Minimum 1 year of experience as a Team Leader in a BPO Voice or Sales Process.
• HSC Pass or Graduate candidates can apply.
• Good communication, leadership, and problem-solving skills.
• Strong team management and target achievement abilities.
• Ability to motivate team members and work in a target-driven environment.

Responsibilities

• Lead and manage a team of BPO voice or sales executives.
• Monitor daily performance, productivity, and target achievement.
• Ensure quality standards and process compliance.
• Provide coaching, feedback, and performance support to team members.
• Handle escalations and resolve customer-related issues.
• Track team performance and prepare daily MIS reports.

Skills

Communication

Leadership

Problem-solving

Education

HSC Pass & Above

Graduate candidates can apply

Job description

Hiring Alerts Team Leader (BPO)

Position: Team Leader Voice / Sales Process
Experience: Minimum 1 Year as a Team Leader in a BPO Voice or Sales Process.
Qualification: HSC Pass & Above
Salary: Up to 30,000 CTC per month

Openings: 1

Role & Responsibilities

• Lead and manage a team of BPO voice or sales executives.
• Monitor daily performance, productivity, and target achievement.
• Ensure quality standards and process compliance.
• Provide coaching, feedback, and performance support to team members.
• Handle escalations and resolve customer-related issues.
• Track team performance and prepare daily MIS reports.

Preferred Candidate Profile

• Minimum 1 year of experience as a Team Leader in a BPO Voice or Sales Process.
• HSC Pass or Graduate candidates can apply.
• Good communication, leadership, and problem-solving skills.
• Strong team management and target achievement abilities.
• Ability to motivate team members and work in a target-driven environment.

Salary: Up to 30,000 CTC per month, depending on experience and interview performance.