Team Leader - Malayalam Voice Process

Justdial; Coimbatore District; On-site; INR 300,000 - 500,000; Full time

Job summary

Justdial is seeking a Team Leader – Telemarketing in Coimbatore to lead a group of telemarketing executives, drive daily activities, set sales targets, and mentor the team to achieve business objectives.

The role involves handling customer leads, guiding conversions, reporting performance, and managing escalations. Qualification: Any Degree or 3-year Diploma; Experience: 1+ year in team handling; Salary: 3 LPA to 5 LPA.

Qualifications

• Any Degree or 3 years Diploma.
• Minimum 1 year of team-handling experience.

Responsibilities

• Lead, guide, and supervise a team of telemarketing executives by planning daily activities, setting targets, providing support, and ensuring consistent performance and discipline.
• Handle individual sales targets through tele-calling and lead conversion
• Ensure team members achieve sales targets
• Monitor daily calling activities, productivity, and conversions
• Motivate and support the team to improve performance
• Prepare daily and weekly performance reports
• Handle customer escalations when required

Skills

Team leadership

Telemarketing

Sales target achievement

Coaching

Education

Any Degree / 3 years Diploma

Job description

This job is provided by apna.co. Team Leader – Telemarketing

Professionals responsible for leading and guiding a team of telemarketing executives while also handling potential customers, presenting Just dial products and services, driving individual and team sales performance, and ensuring achievement of business targets.

Job Description

• Lead, guide, and supervise a team of telemarketing executives by planning daily activities, setting targets, providing support, and ensuring consistent performance and discipline.
• Handle individual sales targets through tele-calling and lead conversion
• Ensure team members achieve sales targets
• Monitor daily calling activities, productivity, and conversions
• Motivate and support the team to improve performance
• Prepare daily and weekly performance reports
• Handle customer escalations when required

Work Location: Coimbatore

Qualification: Any Degree / 3 years Diploma

Experience: Minimum 1 year of team handling experience

Salary: 3 LPA to 5 LAP

HR Contact details

Madhumitha - 938122348