Team Leader - Municipal Lien Search

Rexera (A RealPage Company); Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Health insurance

Provident Fund (PF) benefits

Food provided

Internet reimbursement

Paid sick time

Paid time off (PTO)

Job summary

Rexera, a RealPage company, seeks a Team Lead for Municipal Lien Search in Hyderabad/Bangalore to oversee daily lien-related searches supporting U.S. real estate transactions.

You will lead a team, ensure quality, manage SLAs, and engage with clients to meet operational goals. Ideal candidates bring 5+ years in municipal lien or related fields and 1+ year of leadership, with strong knowledge of liens, taxes, permits, and public records, plus proficiency in MS Excel and PowerPoint.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years in Municipal Lien Search, Title Operations, Property Research, or Real Estate Support.
• 1+ year of team leadership experience.
• Strong knowledge of U.S. municipal lien processes, property taxes, permits, code enforcement, utility searches, and public records.
• Experience using county, city, municipal, tax collector, and GIS websites.
• Proficiency in MS Excel, PowerPoint, and business productivity tools.
• Strong analytical, problem-solving, communication, and decision-making skills.

Responsibilities

• Lead and mentor a team of Municipal Lien Search Specialists.
• Provide expertise in municipal liens, property taxes, permits, code violations, utility searches, and public records research.
• Review and resolve complex municipal lien and title-related issues.
• Ensure SLA adherence, quality compliance, and operational efficiency.
• Conduct quality reviews, coaching, and performance management.
• Monitor productivity, workload, and service delivery metrics.
• Drive process improvements, automation opportunities, and root cause analysis.
• Serve as the escalation point for technical and operational issues.
• Collaborate with internal teams, clients, and stakeholders to ensure service excellence.
• Prepare operational reports, trend analyses, and performance updates.

Skills

real estate

property research

operations

lien verification

municipal lien search

property due diligence

Education

Bachelor's degree or equivalent experience

Tools

MS Excel

PowerPoint

business productivity tools

Job description

Position Summary

The Team Lead, Municipal Lien Search oversees daily municipal lien operations, ensuring timely and accurate completion of lien, tax, permit, code violation, utility, and property-related searches supporting U.S. real estate transactions. The role combines subject matter expertise, team leadership, quality management, process improvement, and stakeholder engagement to meet client expectations and operational goals.

Position Summary

The Team Lead, Municipal Lien Search oversees daily municipal lien operations, ensuring timely and accurate completion of lien, tax, permit, code violation, utility, and property-related searches supporting U.S. real estate transactions. The role combines subject matter expertise, team leadership, quality management, process improvement, and stakeholder engagement to meet client expectations and operational goals.

Key Responsibilities

• Lead and mentor a team of Municipal Lien Search Specialists.
• Provide expertise in municipal liens, property taxes, permits, code violations, utility searches, and public records research.
• Review and resolve complex municipal lien and title-related issues.
• Ensure SLA adherence, quality compliance, and operational efficiency.
• Conduct quality reviews, coaching, and performance management.
• Monitor productivity, workload, and service delivery metrics.
• Drive process improvements, automation opportunities, and root cause analysis.
• Serve as the escalation point for technical and operational issues.
• Collaborate with internal teams, clients, and stakeholders to ensure service excellence.
• Prepare operational reports, trend analyses, and performance updates.

Required Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years in Municipal Lien Search, Title Operations, Property Research, or Real Estate Support.
• 1+ year of team leadership experience.
• Strong knowledge of U.S. municipal lien processes, property taxes, permits, code enforcement, utility searches, and public records.
• Experience using county, city, municipal, tax collector, and GIS websites.
• Proficiency in MS Excel, PowerPoint, and business productivity tools.
• Strong analytical, problem-solving, communication, and decision-making skills.

Preferred Qualifications

• Exposure to process automation, workflow optimization, and continuous improvement.
• Comfortable working with AI-enabled tools and emerging technologies.

Other Details

Job Location: Hyderabad / Bangalore (We welcome applications from talented candidates across India. Applicants should be open to relocating to the designated work location upon selection.)

US Night Shift / Graveyard Shift

Benefits

• Global platform and career growth opportunities
• Food provided
• Health insurance
• Internet reimbursement
• Paid sick time
• Paid time off (PTO)
• Provident Fund (PF) benefits
• Employee-focused work environment and well-being programs

Skills: real estate,property research,operations,lien verification,municipal lien search,property due diligence