Team Leader International Voice CS Process BPO Pune Bangalore

Creative Indians; Pune District, Bengaluru; Vor Ort; INR 350.000 - 480.000; Vollzeit

Zusammenfassung

Creative Indians in Pune/Bangalore is seeking an experienced Team Leader for International Voice processes with US shifts. The role requires guiding a group of call center agents and meeting KPIs.

Candidates must have at least 1.5 years as a Team Leader in International Voice BPO and possess excellent communication skills.

Qualifikationen

• Must have a minimum of 1.5 years as a Team Leader in International Voice process BPO.
• Excellent communication skills.
• Well versed with KPIs and team handling.

Aufgaben

• Responsible for the day-to-day supervision of a group of call center associates.

Kenntnisse

Team Leadership

KPI management

Communication skills

Call center operations

Jobbeschreibung

Need Team Leaders in Pune and Bangalore only from US/ International Voice Customer Service process BPO.

Must have Min 1.5yrs exp as a Team Leader only from International Voice process BPO.

Well Versed with the KPI's & Team Handling skills.

Responsible for the day-to-day supervision of a group of call center associates

US shifts

Excellent Comms required

Job Location - Pune/ Bangalore