Team Leader – Fault Repair

Hungry Bird Resources; Hyderabad; Sur place; INR 500 000 - 700 000; Plein temps

Résumé du poste

Hungry Bird Resources in Hyderabad is seeking a Team Leader for Fault Repair. This role focuses on managing installations, tracking productivity, and ensuring adherence to quality standards. The ideal candidate will possess strong MS Excel skills and have 3 to 5 years of relevant experience.

Education is flexible if the candidate has demonstrated good knowledge through experience. Join a dynamic team and contribute to operational improvements.

Qualifications

• Strong MS Excel knowledge required.
• Education level is flexible if candidate has good relevant experience.

Responsabilités

• Manage installations pending for both new and shifting connections.
• Monitor availability of Cat5e and Fiber teams.
• Ensure adherence to quality standards in calls and CRM updates.
• Track productivity and material consumption efficiently.

Connaissances

MS Excel knowledge

Formation

Graduate in any discipline

Description du poste

Job Description

• Handle Zone wise Installations pending for both New & Shifting connections
• Monitor and track Zone wise availability of Cat5e & Fiber teams
• Adherence and maintenance of 100 % quality on Call and updates in CRM
• Manage Branch requirement Tracking (Man, Machine, Material)
• Responsible to ensure that ROC provides Cat5e consumption to store on time
• Responsible for tracking ROC’s 100% productivity
• Conducting Reviews on Installations with ROC & AI-R
• Conducting Reviews with Vendor teams in branch
• Tracking of Cat5e consumption through CRM
• Handling escalations related to New & Shifting connections
• Tracking of Nodal, Wrong ticket escalations
• Coordinates with Store Incharge for material
• Take update on the pending fiber connections from FTL and fiber teams' availability

Roles

This position plays a critical role in driving operational efficiency through management of material and time consumption, quality adherence and bringing in areas of improvement for process betterment in the organization

Mandatory Skills

• Graduate in any discipline with strong MS Excel Knowledge

Details

Department: Fault Repair

Designation: Team Leader – Fault Repair

Experience: 3 to 5 Years

Qualifications

Education is not a constraint if they have good knowledge.

Additional Information

All your information will be kept confidential according to EEO guidelines.