Team Leader Collection

Pagaar India; Dadri; On-site; INR 234,000 - 391,000; Full time

Job summary

Fairdebt Solutions Pvt. Ltd. in Noida is hiring a Team Leader – Collections to manage a team of 15–25 collection executives.

The role focuses on achieving loan recovery targets, monitoring PTP and conversions, and conducting regular audits while ensuring RBI-compliant practices. Fluency in Hindi and English is required, with 2–3 years in tele-collections. The position is full-time and on-site at Noida sector 3.

Qualifications

• 2–3 years of experience in Tele-collections.
• Experience in Loan recovery / Fintech / NBFC.
• Good knowledge of PTP, buckets & settlements.
• MS Excel & Dialer knowledge.
• Hindi & English communication skills.

Responsibilities

• Manage team productivity, calls & daily targets.
• Achieve loan recovery targets.
• Monitor PTP and conversion.
• Conduct huddles, call audits & barge-ins.
• Handle escalated customer calls & settlements.
• Ensure RBI-compliant and ethical collection practices.
• Maintain daily recovery reports in MS Excel.

Skills

Team Leadership

Negotiation Skills

Tools

MS Excel

Dialer

Job description

Target Role:team leader collection in NoidaEligibility:Graduate / ProfessionalDirect Process:0% Placement ChargesTeam Leader – Collections | Fairdebt Solutions Pvt. Ltd. Location: Noida sector 3 Experience: 2–3 Years in Tele-Collections Team: Manage 15–25 Collection Executives Salary: Up to ₹35,000 CTC + Performance KPI Job Type: Full-time | On-siteKey Responsibilities:Manage team productivity, calls & daily targetsAchieve loan recovery targetsMonitor PTP and conversionConduct huddles, call audits & barge-insHandle escalated customer calls & settlementsEnsure RBI-compliant and ethical collection practicesMaintain daily recovery reports in MS ExcelRequirements: Team Leadership & Negotiation Skills Loan Recovery / Fintech / NBFC experience Good knowledge of PTP, buckets & settlements MS Excel & Dialer knowledge Hindi & English communication skills Contact person - HR SHASHANKShare your resume on 6262521435