Team Leader – Cash Posting

Ebotics Global; Dadri; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Ebotics Global is looking for a highly skilled Team Leader – Cash Posting to join their operations team in Dadri, Uttar Pradesh, India. The ideal candidate will have strong experience in U.S. Healthcare Revenue Cycle Management and a proven track record of leading high-performing teams. Responsibilities include managing daily operational workflows, ensuring accuracy in financial transactions, and supporting new project transitions.

Applicants should possess strong problem-solving skills and be capable of driving process improvements. The position requires flexibility in working hours based on business needs.

Qualifications

• 5 to 8 years of experience in U.S. Healthcare RCM service delivery.
• Hands-on experience in cash posting, billing, charge entry, and related operational areas.
• Proven leadership experience managing teams of 15+ people.

Responsibilities

• Lead daily operations related to Cash Posting ensuring accuracy and timely completion.
• Manage team performance and provide coaching to enhance productivity.
• Oversee recruitment, onboarding, and training of new team members.

Skills

Leadership

Communication skills

Problem-solving

Team management

Healthcare Revenue Cycle Management

Tools

Excel

PowerPoint

Job description

We are looking for a highly skilled Team Leader – Cash Posting to join our operations team at Ebotics Global. The ideal candidate will bring strong experience in U.S. Healthcare Revenue Cycle Management (RCM) with hands‑on expertise in cash posting and a proven track record of leading high‑performing teams. This role requires someone who can manage daily operational workflow, ensure accuracy in financial transactions, and consistently deliver results aligned with client expectations. The candidate should be capable of transitioning new processes, creating robust SOPs, and driving improvements that enhance efficiency and service quality. A strong understanding of multiple billing platforms, clearinghouses, and end‑to‑end RCM functions is essential. The role demands excellent communication, people management skills, and the ability to work in a fast‑paced environment where teamwork, accountability, and integrity drive success.

Responsibilities

• Lead daily operations related to Cash Posting while ensuring accuracy and timely completion of tasks.
• Manage team performance and provide coaching, feedback, and support to enhance productivity.
• Oversee the recruitment, onboarding, and training of new team members.
• Build and maintain SOPs while supporting new project transitions.
• Work across multiple client systems, billing platforms, and clearinghouses with strong process understanding.
• Ensure compliance with client expectations, SLAs, and internal quality standards.
• Prepare detailed operational reports and updates using Excel, PowerPoint, and other tools.
• Drive process improvements and support company‑wide efficiency initiatives.
• Demonstrate high levels of maturity, professionalism, and ownership in all interactions.
• Ensure flexibility in working hours based on business requirements or client needs.

Requirements

• 5 to 8 years of experience in U.S. Healthcare RCM service delivery.
• Hands‑on experience in cash posting, billing, charge entry, and related operational areas.
• Proven leadership experience managing teams of 15+ people.
• Strong understanding of complete end‑to‑end RCM workflows.
• Experience in project transitions and SOP creation.
• Proficiency in Excel, PowerPoint, and reporting tools.
• Strong communication, people management, and problem‑solving skills.