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Adroit Synergies is seeking a Lead to manage a banking sales team in a fast-paced BPO environment. The role focuses on achieving targets, coaching staff, monitoring productivity and quality, and driving revenue growth.
Applicants should have 1+ year of Team Leader experience in Banking Sales BPO, with strong skills in coaching, MIS tracking, escalation handling, and performance coaching.
Lead and manage a banking sales team, achieve targets, monitor productivity & quality, coach team members, handle escalations, track KPIs/MIS, and drive conversion and revenue. 1+ year TL experience preferred.