Team Lead TMS

Guidehouse Inc.; Chennai; On-site; INR 2,500,000 - 4,000,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Learning & development programs

Job summary

Guidehouse India is seeking an experienced AML Team Lead to manage a Transaction Monitoring team in Chennai. The role emphasizes leadership, performance coaching, and ensuring timely SAR/STR submission within regulatory guidelines.

You will drive continuous improvement, manage workloads, and partner with L&D to develop analysts while upholding strict quality and compliance standards.

Qualifications

• 8+ years in AML/transaction monitoring or related compliance in banking/financial services.
• 1–2 years in a supervisory/lead role with people management responsibilities.
• Proven track record of driving team performance in a regulated environment.
• Experience preparing and submitting SARs/STRs per regulatory requirements.

Responsibilities

• Lead, mentor, and develop a team of Transaction Monitoring analysts; conduct regular 1-to-1s, performance reviews, and coaching.
• Set clear team objectives aligned with departmental goals; monitor progress and accountability.
• Identify skill gaps and collaborate with L&D to build structured training plans for analysts.
• Manage workload distribution, shift planning, and capacity to ensure service delivery.
• Review and sign off on SARs/STRs before submission to authorities.
• Oversee day-to-day operations of the transaction monitoring queue with SLA adherence.
• Conduct regular QA reviews and provide feedback to maintain documentation standards.
• Identify process inefficiencies and lead continuous improvement initiatives.

Skills

Team leadership

People management

Regulatory compliance

Analytical thinking

Communication

Time management

Education

Bachelor's degree in Finance/Law/Business

Tools

NICE Actimize

Oracle Mantas

SAS

Job description

Job Family : GIC Process (India)

Travel Required : None

Clearance Required : None

What You Will Do :

• Lead, mentor, and develop a team of Transaction Monitoring analysts, conducting regular 1-to-1s, performance reviews, and coaching sessions.
• Set clear team objectives aligned with departmental goals; monitor progress and hold team members accountable.
• Foster an inclusive, collaborative team culture that encourages knowledge sharing and continuous improvement.
• Identify skill gaps and work with L&D to build structured training and development plans for analysts.
• Manage workload distribution, shift planning, and capacity to ensure consistent service delivery.
• Resolve team escalations and act as the first point of contact for complex case queries.
• Oversee day-to-day operations of the transaction monitoring queue, ensuring alerts are reviewed and actioned within agreed SLAs.
• Review and sign off on Suspicious Activity Reports (SARs) and escalations before submission to the relevant authority.
• Conduct regular quality assurance reviews on analyst case work, providing structured feedback to maintain documentation standards.
• Identify process inefficiencies and lead continuous improvement initiatives to enhance team throughput and accuracy.
• Maintain and update standard operating procedures (SOPs) and internal guidance documents.

What You Will Need :

• 8+ years of experience in AML transaction monitoring, financial crime operations, or a related compliance function within banking or financial services.
• Minimum 1-2 years in a supervisory, team lead, or senior analyst role with demonstrated people management responsibilities.
• Proven track record of driving team performance and delivering results in a regulated environment.
• Hands-on experience with transaction monitoring systems (e.g., NICE Actimize, Oracle Mantas, SAS, or similar).
• Practical experience preparing and submitting SARs/STRs in line with regulatory requirements.
• Strong leadership presence with the ability to motivate, inspire, and develop individuals at different career stages.
• Excellent written and verbal communication skills; able to articulate complex risk issues clearly to both technical and non-technical audiences.
• High attention to detail with strong analytical and critical thinking capabilities.
• Effective time management and prioritisation skills in a fast-paced, high-volume environment.
• Collaborative team player with the ability to build trust and influence across functions.
• A growth mindset - committed to learning, feedback, and developing others.

What Would Be Nice To Have :

• Bachelor's degree in Finance, Law, Business, or a related discipline (or equivalent professional experience).
• Professional certification preferred: CAMS (Certified Anti-Money Laundering Specialist), ICA Diploma, or equivalent.

About Guidehouse India

At Guidehouse India, we're redefining what's possible by creating opportunities that change lives. Guidehouse is a global professional services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide.

Across our Chennai, Trivandrum, and Gurugram locations, you'll find opportunities where your passion and curiosity help shape what comes next. With cutting edge benefits, innovative learning and development programs, and a people first culture, we empower our people to lead with purpose.

We continue to expand our teams and capabilities across India, investing in state-of-the-art offices and high impact work. Here, you'll collaborate with experts from around the world, build deep expertise, explore new domains, and accelerate your professional growth while making a real impact.

What We Offer

At Guidehouse India, we are committed to supporting the well-being of our people and their families at every stage of life. We offer competitive compensation and a comprehensive benefits package designed to help you thrive both inside and outside the workplace.

Our benefits include resources such as in house physician consultations, nutritious food options at the workplace, and confidential counseling through our Employee Assistance Program, along with other wellness focused offerings that support your overall well being.

Our comprehensive learning and development programs ensure you're continuously upskilled and ready to tackle what's next, so you can shape your own career path while contributing to meaningful, purpose driven work.