Senior Transaction Monitoring Process Associate

Guidehouse; Chennai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Guidehouse India is seeking a Senior Process Associate in TMS to review and disposition transaction monitoring alerts, conduct end-to-end investigations, and ensure adherence to SLAs, quality standards, and regulatory requirements. You will assess customer profiles, KYC/KYB data, and activity patterns.

You will write clear narratives, escalate suspicious cases, and collaborate with the team to tune playbooks and improve processes, while upholding data protection and confidentiality across our

Qualifications

• 2–3 years of experience in transaction monitoring, AML alert investigation or financial crime operations.
• Bachelor's degree in commerce, finance, economics, business, law, or a related field.
• Strong working knowledge of AML/CFT principles and typologies.
• Understanding of KYC/CDD/EDD, sanctions screening, PEP and adverse media concepts.
• Familiarity with FATF recommendations, and one or more of: BSA/AML (US), EU AMLD, UK MLRs, or MAS/FINTRAC/other regional frameworks.
• Proficiency in MS Excel and comfort working with large data sets.

Responsibilities

• Review and disposition TM alerts within SLAs and quality standards.
• Conduct end-to-end investigations: analyse customer profile, KYC/KYB information, expected vs. actual activity, counterparties, geographies, products and channels.
• Identify red flags and map activity to relevant money laundering, terrorist financing, fraud and sanctions‑evasion typologies.
• Perform open‑source and adverse media research, and use blockchain analytics tools to trace fund flows, wallet exposure and counterparty risk.
• Write clear, concise, evidence‑based case narratives and alert rationales that stand up to QA, client and regulatory review.
• Escalate suspicious cases and prepare SAR/STR narratives or recommendations as per client procedures.
• Apply client‑specific policies, risk appetite, thresholds and playbooks consistently.
• Flag scenario/rule performance observations to the team lead for tuning feedback.
• Meet productivity, accuracy and turnaround targets; participate in QA reviews and act on feedback.
• Maintain confidentiality and adhere to data‑protection, information‑security and audit requirements.
• Contribute to knowledge sharing, team training and continuous process improvement.

Skills

AML knowledge

KYC/CDD/EDD

MS Excel

Data analysis

Education

Bachelor's degree in finance/economics/business/law

Tools

Actimize

Verafin

SAS AML

SQL

Job description

Senior process associate TMS

Job Family : GIC Process (India) Travel Required : None Clearance Required : None

What You Will Do

Review and disposition TM alerts (Level 1 / Level 2 as assigned) within agreed SLAs and quality standards. Conduct end-to-end investigations: analyse customer profile, KYC/KYB information, expected vs. actual activity, counterparties, geographies, products and channels. Identify red flags and map activity to relevant money laundering, terrorist financing, fraud and sanctions‑evasion typologies. Perform open‑source and adverse media research, and use blockchain analytics tools (for crypto clients) to trace fund flows, wallet exposure and counterparty risk. Write clear, concise, evidence‑based case narratives and alert rationales that stand up to QA, client and regulatory review. Escalate suspicious cases and prepare SAR/STR narratives or recommendations as per client procedures. Apply client‑specific policies, risk appetite, thresholds and playbooks consistently. Flag scenario/rule performance observations (false‑positive patterns, coverage gaps, emerging typologies) to the team lead for tuning feedback. Meet productivity, accuracy and turnaround targets; participate in QA reviews and act on feedback. Maintain confidentiality and adhere to data‑protection, information‑security and audit requirements. Contribute to knowledge sharing, team training and continuous process improvement.

What You Will Need

Review and disposition TM alerts (Level 1 / Level 2 as assigned) within agreed SLAs and quality standards. Conduct end-to-end investigations: analyse customer profile, KYC/KYB information, expected vs. actual activity, counterparties, geographies, products and channels. Identify red flags and map activity to relevant money laundering, terrorist financing, fraud and sanctions‑evasion typologies. Perform open‑source and adverse media research, and use blockchain analytics tools (for crypto clients) to trace fund flows, wallet exposure and counterparty risk. Write clear, concise, evidence‑based case narratives and alert rationales that stand up to QA, client and regulatory review. Escalate suspicious cases and prepare SAR/STR narratives or recommendations as per client procedures. Apply client‑specific policies, risk appetite, thresholds and playbooks consistently. Flag scenario/rule performance observations (false‑positive patterns, coverage gaps, emerging typologies) to the team lead for tuning feedback. Meet productivity, accuracy and turnaround targets; participate in QA reviews and act on feedback. Maintain confidentiality and adhere to data‑protection, information‑security and audit requirements. Contribute to knowledge sharing, team training and continuous process improvement.

Required Qualifications and Experience

2–3 years of experience in transaction monitoring, AML alert investigation or financial crime operations in a bank, fintech, VASP/crypto exchange, or AML managed‑services environment. Bachelor's degree in commerce, finance, economics, business, law, or a related field. Strong working knowledge of AML/CFT principles and typologies listed above. Understanding of KYC/CDD/EDD, sanctions screening, PEP and adverse media concepts. Familiarity with FATF recommendations, and one or more of: BSA/AML (US), EU AMLD, UK MLRs, or MAS/FINTRAC/other regional frameworks. Proven ability to write clear, structured investigation narratives. Proficiency in MS Excel and comfort working with large data sets.

What Would Be Nice To Have

• Experience with TM platforms and case management tools (e.g., Actimize, Verafin, Oracle FCCM, SAS AML, Quantexa, or client‑specific systems).
• Hands‑on experience with blockchain analytics tools (e.g., Chainalysis, Elliptic, TRM Labs).
• Exposure to SAR/STR drafting and filing support.
• Experience supporting QA, quality audits or client‑facing reporting.
• Basic SQL or data‑analysis skills.

About Guidehouse India

At Guidehouse India, we’re redefining what’s possible by creating opportunities that change lives. Guidehouse is a global professional services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide. Across our Chennai, Trivandrum, and Gurugram locations, you’ll find opportunities where your passion and curiosity help shape what comes next. With cutting edge benefits, innovative learning and development programs, and a people first culture, we empower our people to lead with purpose. We continue to expand our teams and capabilities across India, investing in state‑of‑the‑art offices and high impact work. Here, you’ll collaborate with experts from around the world, build deep expertise, explore new domains, and accelerate your professional growth while making a real impact.

What We Offer

At Guidehouse India, we are committed to supporting the well‑being of our people and their families at every stage of life. We offer competitive compensation and a comprehensive benefits package designed to help you thrive both inside and outside the workplace. Our benefits include resources such as in house physician consultations, nutritious food options at the workplace, and confidential counseling through our Employee Assistance Program, along with other wellness focused offerings that support your overall well being. Our comprehensive learning and development programs ensure you’re continuously upskilled and ready to tackle what’s next, so you can shape your own career path while contributing to meaningful, purpose driven work.

Experience Level Mid Level