Team Lead – Tele Calling Telugu (AP)

Growth For Impact; Hyderabad; On-site; INR 600,000 - 1,200,000; Full time

Job summary

CleanMax Hyderabad is seeking a driven Tele Calling / Inside Sales professional to lead a team and achieve daily to quarterly targets by boosting lead-to-order conversions. You will oversee attendance, lead allocation, and performance metrics, while ensuring CRM data accuracy and timely MIS reporting.

Collaboration with Marketing and Sales Ops is essential to improve lead quality and process efficiency. The role requires 3–5 years in telesales, proficiency with CRM tools, and strong

Qualifications

• Graduate in any discipline required; PG in Sales or Marketing preferred.
• 3–5 years of experience in tele calling/inside sales with a proven track record.
• Hands-on experience with CRM systems, dialer platforms, and Excel-based reporting.
• Prior experience in high-ticket telesales environments (Solar, BFSI, Insurance, EdTech, etc.).
• Strong communication skills; working knowledge of regional languages is an advantage.

Responsibilities

• Drive achievement of daily, weekly, monthly, and quarterly targets by improving lead-to-order conversion.
• Manage day-to-day operations of a team of Tele Calling Executives, including attendance and lead allocation.
• Conduct call audits, coaching sessions, and training to enhance call quality and productivity.
• Ensure accurate CRM data entry, validate information, and generate MIS reports.
• Monitor lead prioritization and follow-ups to maximize conversions.
• Enforce compliance with scripts, guidelines, pricing updates, and escalation protocols.
• Collaborate with Marketing, Quality Control, Sales Ops, and cross-functional teams to enhance lead quality and sales process efficiency.

Skills

Tele calling/inside sales

CRM systems

Dialer platforms

Excel reporting

Strong communication

Cross-functional collaboration

Education

Graduate in any discipline

PG in Sales or Marketing

Tools

CRM software

Dialer platform

Excel

Job description

ROLE

• Drive achievement of daily, weekly, monthly, and quarterly qualified lead and sales order targets by improving lead-to-order conversion rates.
• Manage day-to-day operations of a team of Tele Calling Executives, including attendance tracking, lead allocation, and performance monitoring.
• Conduct regular call audits, live monitoring, coaching sessions, and training programs to enhance call quality, sales techniques, and team productivity.
• Ensure accurate and timely CRM data entry, validate team-reported information, and generate daily, weekly, and monthly MIS reports.
• Monitor lead prioritization, minimize lead ageing, and enforce timely follow-ups to maximize conversion potential.
• Enforce compliance with approved call scripts, campaign guidelines, pricing updates, escalation protocols, and customer communication standards.
• Partner with Marketing, Quality Control, Sales Operations, and other cross‑functional teams to improve lead quality, customer experience, and overall sales process efficiency.

REQUIREMENTS

• Graduate in any discipline required; PG in Sales or Marketing preferred
• 3–5 years of experience in tele calling/inside sales with a proven track record as a top‑performing individual contributor.
• Hands‑on experience with CRM systems, dialer platforms, and Excel‑based reporting and analysis
• Prior experience in Solar, BFSI, Insurance, EdTech, or other high‑ticket telesales environments.
• Strong communication skills; working knowledge of regional languages relevant to the assigned states is an advantage