Team Lead, Quick Commerce

Amazon; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Amazon in Bengaluru seeks a detail-oriented professional to support the Now Program team by executing operational workflows, maintaining trackers, and performing structured data analysis to enable timely decision-making.

This execution-heavy role involves following established processes, surfacing operational risks through data, coordinating with cross-functional teams, and contributing to continuous mechanism improvement.

Qualifications

• 1+ years in customer-facing environment, warehousing, logistics or manufacturing.
• Bachelor's degree.
• Fluent in English (speaking, reading and writing).
• Experience with Excel and Microsoft Office applications.
• Experience with SQL is a plus.

Responsibilities

• Execute recurring program workflows (tracker updates, milestone follow-ups, compliance checks, vendor coordination) with accuracy and adherence to defined timelines.
• Perform structured data pulls and analysis to surface trends, flag deviations, and support root cause investigations led by senior team members.
• Maintain operational dashboards, reports, and program documentation with zero lag and complete data integrity.
• Coordinate with cross-functional partners (operations, finance, supply chain, last-mile) to collect inputs, follow up on pending action items, and ensure dependencies are closed on time.
• Identify process gaps or recurring defects in daily operations and elevate with supporting data and preliminary observations.
• Support store launch readiness activities by tracking configuration status, audit completion, and go-live checklists across workstreams.
• Document SOPs, playbooks, and lessons learned to enable process repeatability and reduce onboarding time for new team members.

Skills

Customer-facing experience

English fluency

Education

Bachelor's degree

Tools

Excel

Microsoft Office

SQL

Job description

Description

The candidate supports the Amazon Now Program team by executing operational workflows, maintaining program trackers, and performing structured data analysis to enable timely decision-making. This is an execution-heavy role with growing ownership — the individual follows established processes, surfaces operational risks through data, coordinates with cross-functional teams on defined deliverables, and contributes to continuous mechanism improvement

Key job responsibilities

• Execute recurring program workflows (tracker updates, milestone follow-ups, compliance checks, vendor coordination) with accuracy and adherence to defined timelines


• Perform structured data pulls and analysis to surface trends, flag deviations, and support root cause investigations led by senior team members


• Maintain operational dashboards, reports, and program documentation with zero lag and complete data integrity


• Coordinate with cross-functional partners (operations, finance, supply chain, last-mile) to collect inputs, follow up on pending action items, and ensure dependencies are closed on time


• Identify process gaps or recurring defects in daily operations and elevate with supporting data and preliminary observations


• Support store launch readiness activities by tracking configuration status, audit completion, and go-live checklists across workstreams


• Document SOPs, playbooks, and lessons learned to enable process repeatability and reduce onboarding time for new team members

Basic Qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience


• Bachelor's degree


• Speak, write, and read fluently in English


• Experience with Microsoft Office products and applications


• Experience with Excel

Preferred Qualifications

• Experience using SQL

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - ASSPL - Karnataka - B56

Job ID: A10513219