Team Lead, Quick Commerce

Amazon; India; On-site; INR 600,000 - 900,000; Full time

Job summary

Amazon presents an opportunity to join the Now Program team in India as an operations-focused role. The candidate will execute program workflows, maintain trackers, and perform structured data analysis to enable timely decision-making.

This execution-heavy position grows ownership while following established processes and surfacing risks through data. The role requires collaboration with operations, finance, supply chain, and last-mile teams to collect inputs, close dependencies, and support

Qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience.
• Bachelor's degree required.
• Fluent in English (speaking, reading, writing).
• Proficient with Microsoft Office products.
• Experience with Excel.
• Experience with SQL (redundant mention acceptable).
• Experience using SQL.

Responsibilities

• Execute recurring program workflows (tracker updates, milestone follow-ups, compliance checks, vendor coordination) with accuracy and adherence to defined timelines.
• Perform structured data pulls and analysis to surface trends, flag deviations, and support root cause investigations led by senior team members.
• Maintain operational dashboards, reports, and program documentation with zero lag and complete data integrity.
• Coordinate with cross-functional partners (operations, finance, supply chain, last-mile) to collect inputs and ensure dependencies are closed on time.
• Identify process gaps or recurring defects in daily operations and elevate with data and observations.
• Support store launch readiness activities by tracking configuration status, audit completion, and go-live checklists across workstreams.
• Document SOPs, playbooks, and lessons learned to enable process repeatability and reduce onboarding time.

Skills

Customer-facing experience

English fluency

Microsoft Office

Excel

SQL

Education

Bachelor's degree

Tools

SQL

Excel

Microsoft Office

Job description

The candidate supports the Amazon Now Program team by executing operational workflows, maintaining program trackers, and performing structured data analysis to enable timely decision-making. This is an execution-heavy role with growing ownership — the individual follows established processes, surfaces operational risks through data, coordinates with cross-functional teams on defined deliverables, and contributes to continuous mechanism improvement

Key job responsibilities

1. Execute recurring program workflows (tracker updates, milestone follow-ups, compliance checks, vendor coordination) with accuracy and adherence to defined timelines
2. Perform structured data pulls and analysis to surface trends, flag deviations, and support root cause investigations led by senior team members
3. Maintain operational dashboards, reports, and program documentation with zero lag and complete data integrity
4. Coordinate with cross-functional partners (operations, finance, supply chain, last-mile) to collect inputs, follow up on pending action items, and ensure dependencies are closed on time
5. Identify process gaps or recurring defects in daily operations and elevate with supporting data and preliminary observations
6. Support store launch readiness activities by tracking configuration status, audit completion, and go-live checklists across workstreams
7. Document SOPs, playbooks, and lessons learned to enable process repeatability and reduce onboarding time for new team members

Key qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• Bachelor's degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications
• Experience with Excel
• Experience with SQL
• Experience using SQL

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