Team Lead - P2P/O2C

Nexdigm; Pune District; Hybride; INR 1 400 000 - 2 100 000; Plein temps

Résumé du poste

Nexdigm in Pune is seeking a Team Lead to oversee Cash Applications and Procure-to-Pay for a global client. You will drive day-to-day operations, ensure SLA compliance, and manage a cross-functional team across geographies.

You will work in a hybrid model, collaborate with onshore and international stakeholders, optimize processes, and implement improvements in ERP-led finance operations using SAP or Oracle.

Qualifications

• Strong experience in Cash Applications / Accounts Receivable / O2C and P2P / Accounts Payable operations.
• Hands-on understanding of receipt allocation, unapplied / unidentified cash, reconciliations.
• Strong English communication skills, with experience managing international stakeholders, team members and operational escalations.
• Leadership, stakeholder management, accounting and process knowledge, analytical and problem-solving ability, SLA and deadline orientation.

Responsabilités

• Lead day-to-day delivery of Cash Applications and P2P activities for a global client, ensuring service quality, timely delivery and effective issue resolution.
• The role will be responsible for team management, SLA and KPI performance, stakeholder management, month-end support and continuous improvement across both processes.
• Coach and support team members, identify training needs and promote cross-training across Cash Applications and P2P to build a flexible team.
• Identify recurring issues, lead root-cause analysis and implement corrective actions across both processes; drive process standardisation and automation.

Connaissances

Cash Applications

Accounts Receivable

P2P

O2C

Team Leadership

Formation

Commerce Graduate

Outils

SAP

Oracle

Description du poste

Job Title:

Team Lead – Cash Applications & P2P

Location:

Pune

Experience:

8+ yearsEducational

Qualification:

Commerce Graduate

Work Mode:

Hybrid

About the department:

Our CFO support service team provides a range of finance and accounting services, including ERPimplementation, legacy accounting, audit assistance, global outsourcing, GAAP advisory, financetransformation, and health checks / clean-up of books of accounts. By partnering closely with our clients,we take a practical, hands-on approach to strengthen financial operations, improve controls and supportlong-term compliance and stability.

Within the finance transformation business, we work with forward-looking organizations to optimize financialoperations, enhance decision-making and align finance with business objectives. Our services spanorganization structure, technology enablement and process improvement.

What’s in it for you?

An opportunity to lead a combined finance operations team while working closely with clients andinternational stakeholders. You will gain exposure to global finance processes across Cash Applicationsand P2P, ERP systems, team management and opportunities to improve and streamline existingprocesses.

Role Description

Lead the day-to-day delivery of Cash Applications and Procure-to-Pay activities for a global client, ensuringservice quality, timely delivery and effective issue resolution. The role will be responsible for teammanagement, SLA and KPI performance, stakeholder management, month-end support and continuousimprovement across both processes.

Key Result Areas:

1. Operational Leadership & Service Delivery

Lead day-to-day operations across Cash Applications and P2P, including workload allocation,prioritisation, capacity planning and team coverage.Monitor agreed productivity, quality and SLA / KPI measures across both processes and proactivelyaddress operational risks, bottlenecks and service issues.

2. Cash Applications & P2P Oversight

Provide operational oversight of customer receipt application, unidentified and unapplied cash,reconciliations and foreign-currency items, as well as PO / non-PO invoices, matching and vendorreconciliations.Review complex or aged exceptions and act as the first level of escalation for accounting, transactionand process-related issues.

3. Stakeholder Management & Query Resolution

Work closely with clients, onshore stakeholders, collections, credit control, procurement, businessusers, vendors and finance teams to resolve queries and operational issues.Provide timely and professional communication on open items, escalations, risks and action plans,maintaining appropriate documentation.

4.Controls, Reporting & Month-End Support

Oversee month-end activities across Cash Applications and P2P, including ageing reviews,reconciliations, reporting and audit support.Ensure adherence to defined controls, SOPs and accounting processes, with appropriate review ofkey outputs and exceptions.

5.People Management & Development

Coach and support team members, identify training needs and promote cross-training across CashApplications and P2P to build a flexible and capable team.Conduct regular quality and performance reviews and support effective feedback, knowledge sharingand performance improvement.

6. Process Improvement & Continuous Improvement

Identify recurring issues, lead root-cause analysis and implement corrective actions across bothprocesses.Drive process standardisation, automation and other continuous improvement initiatives and supporttransitions or ramp-up of new activities.

Required Competencies, Skills, and Experience

Skills / Experience:

Strong experience in Cash Applications / Accounts Receivable / O2C and P2P / Accounts Payableoperations, with hands-on understanding of receipt allocation, unapplied / unidentified cash,reconciliations, PO / non-PO invoices, two-way / three-way matching, GRN and vendor reconciliation.Strong English communication skills, with experience managing international stakeholders, teammembers and operational escalations.

Leadership, stakeholder management, accounting and process knowledge, analytical and problemsolving ability, ownership and follow-through, SLA and deadline orientation, escalation management,coaching and team development, continuous improvement mindset.

Preferred Experience

• Experience managing high-volume transaction-processing environments across CashApplications and P2P.
• Hands-on experience with SAP, Oracle or similar ERP / finance systems and relevant banking orprocurement platforms.
• Experience with KPI / SLA reporting, month-end activities, root-cause analysis, processimprovement and team coaching.

Hiring Process:

Your interaction with us will include, but not be limited to,