Team Lead - Benefits and Leave Administration [EMEA OR Europe Region]

Cognizant; Bengaluru; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Cognizant in Bengaluru seeks a Benefits and Leave Admin Analyst to manage end-to-end employee benefits and leave programs on a global scale. You will be the primary contact for employee queries, resolving them within SLAs and partnering with corporate, regional, and local teams.

Ideal candidates have 6–8 years of experience, a Bachelor's degree, and strong communication and customer service skills. Advanced Excel is required for data analysis and trend evaluation, and familiarity with Workday

Qualifications

• Bachelor's degree required.
• 6–8 years of relevant experience.
• Excellent communication and customer service abilities.
• Advanced Excel for data analysis and trend evaluation.

Responsibilities

• Manage full cycle of employee benefits and leave programs.
• Serve as primary point of contact for employee queries with defined SLAs.
• Collaborate with corporate, regional and local teams.
• Stay updated on regulatory changes and drive process improvements.
• Maintain compliance and perform accurate data reporting and reconciliation.

Skills

Communication skills

Customer service

Advanced Excel

Education

Bachelor's degree

Tools

Workday

ServiceNow

Job description

This role is centered around managing the full cycle of employee benefits and leave programs on a global scale, while ensuring a positive experience for employees. The ideal candidate will act as the primary point of contact for employee queries, resolving them within defined SLAs through 's internal platforms, and will work closely with teams across corporate, regional, and local levels. Core duties include staying up to date with regulatory updates, evaluating existing processes, driving improvements, and maintaining compliance with relevant benefits and leave policies. The candidate must be adept at fostering strong partnerships with both internal and external stakeholders to deliver sustainable solutions, along with managing data reporting and reconciliation with a high degree of accuracy. Applicants should hold a Bachelor's degree, bring 6 to 8 years of relevant experience, demonstrate excellent communication and customer service abilities, and possess advanced Excel skills for data analysis and trend evaluation.

Position Details

• Role: Benefits and Leave Admin Analyst
• Experience: 6 to 8 Years
• Location: Bangalore
• Openings: 1
• Preferred Knowledge: Workday (Configuration/Time Away) and ServiceNow