Job Description: The Benefits & Leave Administrator manages employee benefits and leave programs, ensuring timely processing, compliance, accurate recordkeeping, and exceptional employee support. This role serves as the primary contact for benefits and leave-related inquiries.
Key Responsibilities
- Process benefits enrollments, terminations, life event changes, and open enrollment activities.
- Respond to employee inquiries via tickets or calls regarding benefits, eligibility, coverage, leave status, and return-to-work requirements.
- Maintain accurate employee records in HRIS and benefits systems.
- Ensure compliance with FMLA, ADA, COBRA, ACA, and applicable state regulations.
- Monitor deadlines and elevate complex issues when needed.
MUST HAVE
- 1 to 2 years of experience in Benefits Administration or Leave Management.
- Basic knowledge of employee benefits, leave programs, and HR processes.
- Experience with HRIS platforms and benefits systems (ADP, Workday, FUSE, or similar).
- Strong communication, customer service, and stakeholder management skills.
- Strong employee support and service orientation.
- Willingness to learn and develop expertise in both Benefits and Leave Administration.
GOOD TO HAVE
- Strong attention to detail, data accuracy, and compliance focus.
- Experience working in an HR Shared Services environment.
- Exposure to employee benefits administration, leave management, or HR operations.
Must have skills
- 1 to 2 years of experience in Benefits Administration or Leave Management.
- Basic knowledge of employee benefits, leave programs, and HR processes.
- Experience with HRIS platforms and benefits systems (ADP, Workday, FUSE, or similar).
- Strong communication, customer service, and stakeholder management skills.
- Strong employee support and service orientation.
- Willingness to learn and develop expertise in both Benefits and Leave Administration.
Good to have skills
- Strong attention to detail, data accuracy, and compliance focus.
- Experience working in an HR Shared Services environment.
- Exposure to employee benefits administration, leave management, or HR operations.
Requirements