US Senior Associate - Benefits & Leave Administrator

Outscale Partners, LLC; Gurugram District; Hybrid; INR 600,000 - 900,000; Full time

Job summary

Outscale Partners, LLC is seeking a Benefits & Leave Administrator to manage leave programs and employee benefits. You will serve as the primary contact for benefits inquiries and ensure timely processing, recordkeeping, and compliance across FMLA, ADA, COBRA, and ACA.

The role requires 4–5 years of relevant experience, hands-on HRIS skills (ADP/Workday/FUSE), and a strong service orientation to support employees and stakeholders effectively.

Qualifications

• 4 to 5 years of experience in Leave Management and Benefits Administration.
• Strong knowledge of FMLA, ADA, COBRA, ACA, state leave laws, and benefits administration.
• Experience with HRIS platforms and benefits systems (ADP, Workday, FUSE, or similar).
• Excellent communication, customer service, and stakeholder management skills.
• Strong employee support and service orientation, with confidentiality and compliance.

Responsibilities

• Administer leave programs including FMLA, ADA, personal, state, and company-sponsored leaves.
• Process benefits enrollments, terminations, life event changes, and open enrollment activities.
• Maintain accurate employee records in HRIS and benefits systems.
• Respond to employee inquiries via tickets or calls regarding benefits, eligibility, coverage, leave status, and return-to-work requirements.
• Ensure compliance with FMLA, ADA, COBRA, ACA, and applicable state regulations.
• Support audits, reporting, documentation, and policy administration.
• Monitor deadlines and elevate complex issues when needed.

Skills

Leave Management

Benefits Administration

FMLA knowledge

ADA knowledge

COBRA/ACA knowledge

State leave laws

HRIS experience

ADP

Workday

FUSE

Communication skills

Customer service

Stakeholder management

Confidentiality/compliance

Tools

ADP

Workday

FUSE

Job description

The Benefits & Leave Administrator manages employee benefits and leave programs, ensuring timely processing, compliance, accurate recordkeeping, and exceptional employee support. This role serves as the primary contact for benefits and leave-related inquiries.

Key Responsibilities

• Administer leave programs including FMLA, ADA, personal, state, and company-sponsored leaves.
• Process benefits enrollments, terminations, life event changes, and open enrollment activities.
• Maintain accurate employee records in HRIS and benefits systems.
• Respond to employee inquiries via tickets or calls regarding benefits, eligibility, coverage, leave status, and return-to-work requirements.
• Ensure compliance with FMLA, ADA, COBRA, ACA, and applicable state regulations.
• Support audits, reporting, documentation, and policy administration.
• Monitor deadlines and elevate complex issues when needed.

Must Have

• 4 to 5 years of experience in Leave Management and Benefits Administration.
• Strong knowledge of FMLA, ADA, COBRA, ACA, state leave laws, and benefits administration.
• Experience with HRIS platforms and benefits systems (ADP, Workday, FUSE, or similar).
• Excellent communication, customer service, and stakeholder management skills.
• Strong employee support and service orientation
• Ability to accurately administer benefits and leave programs while maintaining confidentiality and compliance.

Good To Have

• Strong attention to detail, data accuracy, and compliance focus.
• Ability to manage multiple priorities and resolve issues in a timely manner.

Must have skills

• 4 to 5 years of experience in Leave Management and Benefits Administration.
• Strong knowledge of FMLA, ADA, COBRA, ACA, state leave laws, and benefits administration.
• Experience with HRIS platforms and benefits systems (ADP, Workday, FUSE, or similar).
• Excellent communication, customer service, and stakeholder management skills.
• Strong employee support and service orientation
• Ability to accurately administer benefits and leave programs while maintaining confidentiality and compliance.

Good to have skills

• Strong attention to detail, data accuracy, and compliance focus.
• Ability to manage multiple priorities and resolve issues in a timely manner.