Talent Acquisition - Centre of Excellence (CoE)

Kotak Mahindra Bank; Mumbai; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Kotak Mahindra Bank is seeking an HR professional to optimize Oracle Recruitment Cloud (ORC), enhancing recruitment efficiencies and ensuring compliance.

The candidate will lead the development of a centralized Talent Acquisition center, implement digital solutions, and analyze key hiring metrics. Applicants should have 3-8 years of relevant experience in Banking or IT Services.

Qualifications

• 3-8 years of experience in a similar HR role within Banking or IT Services.
• Strong understanding of HR implementation, policy design, and compliance.
• Experience on large-scale projects with multiple stakeholders.

Responsibilities

• Drive adoption and optimization of Oracle Recruitment Cloud.
• Develop centralized Talent Acquisition CoE to standardize processes.
• Ensure compliance with recruitment policies and audit requirements.
• Analyze hiring metrics and develop ORC dashboards.

Skills

HR implementation

Process improvement

Project management

Job description

ORC (Oracle Recruitment Cloud) Optimization & Process Excellence

• Act as the functional owner of Oracle Recruitment Cloud (ORC), driving adoption, optimization, and continuous enhancement.
• Design and refine end-to-end recruitment workflows within ORC to improve efficiency, transparency, and candidate experience.
• Identify system gaps, recommend enhancements, and partner with HRIS/IT teams for implementation.
• Lead automation initiatives within ORC (offer management, approvals, workflows, dashboards).
• Ensure data integrity, system governance, and best practices in ORC usage.

Talent Acquisition CoE Development

• Build and institutionalize a centralized TA CoE to standardize processes, policies, and practices.
• Develop SOPs, playbooks, and frameworks aligned with ORC capabilities.
• Benchmark TA processes and introduce best-in-class hiring practices and digital transformation initiatives.
• Enable scalability of hiring across business units through standardized and tech-enabled models.
• Support leadership with data-driven insights from ORC dashboards and analytics.
• Drive workforce planning, hiring forecasts, and pipeline strategies using system-generated insights.
• Partner with HRTAs, HRBPs and business leaders on strategic talent acquisition decisions.
• Provide actionable insights on funnel metrics, sourcing effectiveness, and hiring trends.

Process Governance & Compliance

• Ensure adherence to recruitment policies, audit requirements, and regulatory norms through system-enabled controls.
• Embed compliance checks within ORC workflows (approvals, documentation, audit trails.)
• Drive recruitment audits and ensure 100% compliance across all hiring stages.
• Mitigate risks through strong governance frameworks and system validations.
• Collaborate with business HR, hiring managers, and leadership to align TA objectives with business needs.
• Manage external vendors (consultants, agencies) through structured processes integrated with ORC.
• Evaluate vendor performance based on defined SLAs, quality, and cost metrics.

Analytics, Reporting & Insights

• Develop and maintain ORC-based dashboards and reports for key hiring metrics (TAT, QoH, cost, funnel conversion).
• Drive data accuracy and consistency across reports and leadership dashboards.
• Enable predictive analytics and insights to improve hiring outcomes.

Candidate Experience & Digital Transformation

• Enhance candidate journey through ORC-enabled workflows and communication touchpoints.
• Introduce digital hiring solutions (AI screening, assessments, virtual hiring) integrated with ORC.
• Standardise communication templates and candidate engagement models.

Job Requirements:

• 3-8 years of experience in a similar HR role within Banking, IT Services or similar industries.
• Strong understanding of HR implementation, policy design, process compliance, process improvements, processing, project management principles.
• Experience working on large-scale projects involving multiple stakeholders across different locations