Systems Engineering Advisor

TekWissen; Dadri; Hybrid; INR 1,200,000 - 1,900,000; Full time

Job summary

TekWissen Group is seeking a Systems Engineering Advisor in a Hybrid mode for its India EPM Delivery Centre. The role focuses on end-to-end endpoint lifecycle operations, OS deployment, patch management, and application delivery for large global clients across US, APAC, and EMEA geographies.

The candidate will manage Windows Autopilot/Intune, SCCM task sequences, and complex incidents while contributing to platform improvements and client governance calls.

Qualifications

• Experience with SCCM/ConfigMgr in enterprise environments.
• Hands-on with Intune device management and Autopilot.
• Proficient PowerShell for automation and reporting.
• Knowledge of patching using ADRs and Windows Update for Business.

Responsibilities

• Design and manage OS deployment and image management using SCCM/MDT.
• Oversee patch management across endpoints and generate compliance reports.
• Coordinate software deployment and licensing via SCCM and Intune.
• Handle L2/L3 incidents and support governance calls during IST hours.

Skills

SCCM/ConfigMgr

Intune

Windows 10/11 image management

Azure AD & Hybrid Azure AD join

PowerShell scripting

SQL/WQL queries

ITSM operations (ServiceNow)

English communication

Tools

MDT integration

ServiceNow

Job description

Overview:

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below job opportunity is to one of our clients who is a part of a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. This client enables us to move confidently into the digital future. This client committed to Long Term success and combine global reach with local client attention to serve them in over 50 Countries.

Position: Systems Engineering Advisor

Location: Bangalore/Noida

Work Type: Hybrid

Job Type: Full Time

• We are seeking a skilled SCCM/Intune Engineer to join the clients India EPM Delivery Centre.
• This mid-level role involves independently managing end-to-end endpoint lifecycle operations - OS deployment, patch management, application delivery, and device compliance - for large global enterprise clients.
• The engineer will handle complex L2/L3 incidents, contribute to platform improvements, and serve as a reliable technical contributor within the clients EPM managed services practice supporting clients across US, APAC, and EMEA geographies.

Key Responsibilities:

OS Deployment & Image Management

• Design, build, and maintain Windows 10/11 OSD task sequences using SCCM/MDT integration for global client environments.
• Manage WinPE boot images, driver packages, and deployment boundaries for OSD operations.
• Support OS refresh, wipe-and-reload, and in-place upgrade deployment scenarios.
• Troubleshoot OSD failures including PXE boot issues, task sequence errors, and driver conflicts.
• Contribute to Windows Autopilot profile configuration and deployment for Intune-managed devices.
• Maintain image documentation including build standards, versioning, and patch currency records.

Patch Management

• Own end-to-end patch management operations for SCCM-managed and Intune-managed endpoints across client accounts.
• Configure and manage Automatic Deployment Rules (ADRs) for monthly Microsoft Patch Tuesday cycles.
• Manage Windows Update for Business (WUfB) rings, feature update policies, and quality update deferrals in Intune.
• Perform patch impact analysis, rollback planning, and emergency patching for zero-day vulnerabilities.
• Generate and present patch compliance dashboards and exception reports to delivery leads and client stakeholders.
• Coordinate with security teams to address Qualys/vulnerability scan findings within SLA timelines.

Application & Software Management

• Manage complex application deployments using SCCM applications with detection methods, requirements, and dependencies.
• Package enterprise applications using .intunewin format and deploy via Intune with advanced targeting.
• Support software metering, asset intelligence, and license management activities in SCCM.
• Design and implement application supersedence and uninstall workflows.
• Collaborate with app packaging teams to validate and test packaged software before production deployment.

Infrastructure & Platform Management

• Monitor and maintain SCCM site server health, DP replication, and component status for client environments.
• Manage Intune connector, certificate infrastructure, and Intune service health.
• Develop PowerShell scripts for endpoint automation, reporting, and operational efficiency improvements.
• Handle L2/L3 escalations with thorough root cause analysis and permanent fix documentation.
• Participate in change management, CAB reviews, and client operational governance calls during IST business hours.

Required Skills:

• Microsoft SCCM/ConfigMgr - OSD, applications, patch management, collections, and reporting (proficient)
• Microsoft Intune - device management, compliance, WUfB, Win32 app deployment, Autopilot
• Windows 10/11 image management - task sequences, WinPE, driver management, MDT integration
• Azure AD and Hybrid Azure AD join configurations, conditional access, and co-management
• PowerShell scripting for automation, reporting, and endpoint remediation
• SQL/WQL queries for SCCM inventory and compliance reporting
• ITSM operations - incident, problem, and change management (ServiceNow or equivalent)
• Strong written and spoken English for client-facing delivery and documentation

TekWissen Group is an equal opportunity employer supporting workforce diversity