Systems Engineer - Emerging

Fortinet Technologies; Ernakulam; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

Fortinet Technologies seeks a key Systems Engineer to work closely with a sales representative to handle SMB accounts. The role centers on supporting the sales organization in pre-sales, sales calls, and post-sales with Fortinet security solutions.

You will lead technical design, respond to RFPs, deliver POC demonstrations, and collaborate with channel partners and SMEs. Travel across India (~25%) is expected, with strong communication and presentation skills essential to educate customers and

Qualifications

• Experience in network, cloud, application and endpoint security.
• Knowledge of Fortinet solutions and competitive landscape.
• Ability to perform POC demonstrations for customers.
• Willingness to travel across India (approx. 25%).

Responsibilities

• Pre-sales support and technically qualify sales leads.
• Respond to RFPs and assist in pre-bid meetings.
• Lead technical portions of sales calls and educate customers.
• Provide complex design and systems engineering configurations.
• Maintain up-to-date knowledge of cybersecurity solutions.
• Create POC documentation.
• Collaborate with SME, Sales and Technical Support teams.

Skills

Pre-sales

Networking

Fortinet products

Customer engagement

Tools

Fortinet POC Tools

Job description

Job Summary

You would act as the key Systems Engineer to work closely with a sales representative to handle SMB accounts customers. The Systems Engineers main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Responsibilities

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Ability to respond to RFP compliances and able to work on cross references and handling pre-bid meetings.
• Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering to answer, elevate and resolve customers technical issues.
• Understand and follow escalation process
• Provide channel partners sustainable training on Fortinet solutions and competitive differentiation
• Provide channel partners technical expertise and oversight as required
• Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner s ability to sell Fortinet solutions
• Provide complex design and systems engineering configurations
• Maintain a high level of technical knowledge of Cyber security solutions and the relevant industry
• Utilize the Fortinet Sales Strategy and Solution Messaging to identify solutions for customer business objectives
• Participate in the development and support of presentations for customers and partners
• Clearly articulate technical elements of the Fortinet value proposition to customers and partners
• Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
• Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
• Effectively negotiate and pursue conflict resolution
• Lead strategic (organizational) opportunities and proactively provide consultative support
• Create documentation for POC
• Work effectively with SME, Sales and Technical Support Team

We Are Looking For

• Network, Cloud, Application and End point Security solutions such as SDWAN, NG Firewall, Application Delivery, SASE, Web Application Firewall, ZTNA, EDR/XDR etc
• NOC/SOC Solutions such as SIEM, SOAR etc
• Security solutions for Public and Private clouds.
• Knowledge of Fortinet Products / Solution and its competition.
• Should be able to do the POC to demonstrate the Fortinet Solutions to customers.
• Willing to travel across India. Approx. travel 25%.
• Good communication and presentation skill.