Systems Engineer - Emerging

Perception Point; Chennai District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Fortinet is seeking a dynamic Pre-Sales System Engineer to support SMB accounts, collaborating with sales to address technical matters in pre-sales, sales calls, and post-sales. You will play a key role in new business solution pitches and in delivering Fortinet solutions across India.

You will qualify leads, respond to RFPs, and serve as the main technical resource on sales calls, with deep knowledge of networking, security, and Fortinet products. Travel across India is expected.

Qualifications

• Experience in pre-sales and post-sales support for cybersecurity solutions.
• Ability to respond to RFPs and manage pre-bid meetings.
• Strong knowledge of networking, SD-WAN, NGFW, SASE, and cloud security.
• Willingness to travel across India (approx. 25%).

Responsibilities

• Qualify sales leads from a technical standpoint.
• Lead technical resource on sales calls and educate customers on features and integration.
• Provide complex design and systems engineering configurations.
• Support channel partners with training and technical oversight.
• Create POC documentation.
• Collaborate with SME, Sales, and Technical Support Team.
• Escalation handling.

Skills

Pre-Sales

RFP response

Sales support

Technical sales

Networking knowledge

Cybersecurity

Solution design

Channel training

Collaboration

Job description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Pre-Sales System Engineer to contribute to the success of our rapidly growing business.

You would act as the key Systems Engineer to work closely with a sales representative to handle SMB accounts customers. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

As a Pre-Sales System Engineer - Emerging you will:

Play an integral role in new business solution pitches, foster long-term relationships, to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved.

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Ability to respond to RFP compliances and able to work on cross references and handling pre-bid meetings.
• Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering to answer, elevate and resolve customer's technical issues.
• Understand and follow escalation process
• Provide channel partners sustainable training on Fortinet solutions and competitive differentiation
• Provide channel partners technical expertise and oversight as required
• Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner’s ability to sell Fortinet solutions
• Provide complex design and systems engineering configurations
• Maintain a high level of technical knowledge of Cyber security solutions and the relevant industry
• Utilize the Fortinet Sales Strategy and Solution Messaging to identify solutions for customer business objectives
• Participate in the development and support of presentations for customers and partners
• Clearly articulate technical elements of the Fortinet value proposition to customers and partners
• Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
• Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
• Effectively negotiate and pursue conflict resolution
• Lead strategic (organizational) opportunities and proactively provide consultative support
• Create documentation for POC
• Work effectively with SME, Sales and Technical Support Team

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• Network, Cloud, Application and End point Security solutions such as SDWAN, NG Firewall, Application Delivery, SASE, Web Application Firewall, ZTNA, EDR/XDR etc.
• NOC/SOC Solutions such as SIEM, SOAR etc.
• Security solutions for Public and Private clouds.
• Knowledge of Fortinet Products / Solution and its competition.
• Should be able to do the POC to demonstrate the Fortinet Solutions to customers.
• Willing to travel across India. Approx. travel 25%.
• Good communication and presentation skill.