Systems & Automation Specialist

White Tiger Connections Inc.; India; Remote; INR 1,200,000 - 1,800,000; Full time

Job summary

A U.S.-based financial services firm is seeking a hands-on IT Systems Manager to optimize technology infrastructure and ensure seamless data flow across platforms. The role involves managing Zoho One applications, building API integrations, and automating workflows. Ideal candidates have 4-5 years of relevant experience, solid knowledge of integration tools, and an interest in SEO. This is a full-time position requiring alignment with U.S. Eastern Time.

Qualifications

• 4–5 years of hands-on experience in IT, systems management, or workflow automation.
• Strong working knowledge of Zoho One, APIs, and integration tools.
• Experience or interest in SEO, website systems, or digital performance preferred.

Responsibilities

• Manage and optimize Zoho One applications.
• Build and maintain API integrations between core tools.
• Create and maintain automations and workflows.
• Provide IT support and troubleshooting for system issues.
• Collaborate on system upgrades and performance optimization.
• Document and train team members on new tools.
• Contribute to building a scalable tech ecosystem.

Skills

IT systems management

Workflow automation

Technical problem-solving

Communication skills

Zoho One

API integrations

SEO

Digital performance

Tools

Zoho One

APIs

Deluge

Zapier

Make

Karbon

Job description

We’re a U.S.-based company in the financial services space, building a strong technology foundation to support growth and efficiency across our operations.

About the Role

You’ll take ownership of our technology infrastructure — from systems setup to automation and troubleshooting.

This is a hands‑on technical role for someone who enjoys solving problems, streamlining workflows, and ensuring everything “just works.”

You’ll work closely with leadership and internal teams to design and manage the tools that power our business — including Zoho, Karbon, Stanford Tax, and Juno Tax — and ensure data flows seamlessly across platforms.

While the focus of this role is on systems and automation, we’d love to find someone who also understands how technology connects to the web — with experience or interest in SEO, website performance, or digital analytics considered a strong plus.

What You’ll Do

• Manage and optimize Zoho One applications (CRM, Projects, Analytics, etc.)
• Build and maintain API integrations between core tools (Zoho, Karbon, tax platforms, etc.)
• Create and maintain automations and workflows to improve team efficiency
• Provide IT support and troubleshooting for system or connectivity issues
• Collaborate on system upgrades, permissions, and performance optimization
• Document and train team members on best practices and new tools
• Contribute to ongoing efforts to build a scalable, connected tech ecosystem that supports both operations and digital presence

What We’re Looking For

• 4–5 years of hands‑on experience in IT, systems management, or workflow automation
• Strong working knowledge of Zoho One, APIs, and integration tools (e.g., Deluge, Zapier, Make)
• Experience with Karbon or tax‑related software a plus
• Experience or interest in SEO, website systems, or digital performance preferred
• Excellent technical problem‑solving and communication skills
• Self‑directed, resourceful, and proactive — thrives in autonomy
• Excited to grow with a U.S.-based company that values innovation and efficiency
• Must be able to work 9:00 AM – 5:00 PM U.S. Eastern Time (EST)