Experience: 6.0 - 15.0 Years
About the Role
We are seeking anexperienced Zoho SME / Zoho Developer with deep expertise across the Zohoecosystem, including application implementation, customization, automation,integration, and solution architecture.
The ideal candidate willhave hands-on experience working with multiple Zoho applications such as ZohoCRM, Zoho Creator, Zoho Books, Zoho Projects, Zoho Expense, Zoho People, ZohoDesk, Zoho Analytics, Zoho Campaigns, Zoho Inventory, and other relevant Zohoproducts.
The candidate should bestrong in business process automation, Deluge scripting, API integrations, datamigration, application customization, and end-to-end Zoho solution delivery.This role requires the ability to understand business requirements, designscalable solutions, and act as a subject matter expert across the Zohoplatform.
Key Responsibilities
- Design, implement, configure, andcustomize Zoho applications across the Zoho ecosystem based on businessrequirements.
- Work across multiple Zoho productsincluding CRM, Creator, Books, Projects, Expense, People, Desk, Analytics,Inventory, Campaigns, and other applicable applications.
- Develop and maintain workflows,blueprints, approval processes, custom functions, widgets, forms, reports,dashboards, and automation.
- Develop solutions using Deluge scriptingand integrate Zoho applications with internal and third-partysystems.
- Build and manage integrations using RESTAPIs, webhooks, OAuth, custom APIs, and other integrationmechanisms.
- Design and implement end-to-end businessprocess automation across Sales, Finance, Operations, HR, ProjectManagement, Customer Support, Marketing, and other businessfunctions.
- Perform data migration, datatransformation, validation, and synchronization across Zoho applicationsand external systems.
- Integrate Zoho solutions with ERP,accounting, HRMS, CRM, payment, communication, and other enterprisesystems.
- Analyze existing business processes andrecommend opportunities for automation, optimization, and digitaltransformation using Zoho.
- Conduct application testing,troubleshooting, debugging, performance optimization, and productionsupport.
- Configure user roles, profiles,permissions, security settings, and access controls across Zohoapplications.
- Develop reports, dashboards, analytics,and business intelligence solutions to support managementdecision-making.
- Collaborate with business stakeholders,functional teams, developers, and technical teams to translaterequirements into scalable Zoho solutions.
- Participate in requirement gathering,solution design, estimation, development, testing, deployment, andpost-implementation support.
- Provide Zoho subject matter expertiseand recommend platform best practices, architecture, and implementationapproaches.
- Train end users and technical teams andmaintain comprehensive documentation for configurations, integrations,workflows, and business processes.
- Stay updated with new Zoho productcapabilities, features, APIs, and platform enhancements.
Required Skills
- 6+ years of hands-on experience with theZoho ecosystem and enterprise application implementation.
- Strong experience with multiple Zohoapplications such as:
- ZohoCRM/Creator/Books/Projects/Expense/People/Desk/Analytics/Inventory/Campaigns
- Other relevant Zoho applications
- Strong command of Deluge scripting, ZohoAPIs, REST APIs, webhooks, and workflow automation.
- Proven experience in Zohoimplementation, configuration, customization, and integration.
- Experience designing and implementingend-to-end business process automation using Zoho applications.
- Experience integrating Zoho with ERP,accounting, HR, CRM, payment, or other enterprise systems.
- Strong understanding of data migration,data mapping, security configuration, user management, reporting, anddashboards.
- Experience with requirements gathering,solution design, testing, deployment, and production support.
- Strong analytical, problem-solving,stakeholder management, and communication skills.
- Ability to work independently as a ZohoSME while collaborating effectively with business and technicalteams.
PreferredQualifications
- Experience working with clients acrossreal estate, finance, professional services, technology, healthcare, orother enterprise domains.
- Zoho certifications or a strongportfolio of Zoho implementation and integration projects.
- Experience with Zoho One andcross-product Zoho implementations.
- Familiarity with integration andautomation platforms such as Zapier, Make (Integromat), Pipedream, orsimilar tools.
- Experience working with cloud platforms,third-party APIs, middleware, and enterprise integrationarchitectures.
- Experience leading Zoho implementationprojects or mentoring junior Zoho developers.
Why Join BXITechnologies?
- Work with a forward-thinking teamdriving innovation in AI, Cloud, Cybersecurity, and Engineering.
- Be part of a purpose-driven organizationcommitted to creating meaningful social impact.
- Work on diverse and challengingenterprise automation and digital transformation projects.
- Access cutting-edge technologies andcontinuous learning opportunities.
- Competitive compensation andperformance-based incentives.
- Flexible and dynamic work culture.
- Opportunity to work across multiplebusiness domains and technologies within the broader BXI ecosystem.
About BXI Tech
BXI Tech is a purpose-driventechnology company, backed by private equity and focused on deliveringinnovation in engineering, AI, cybersecurity, and cloud solutions. We combinedeep technical expertise with a commitment to creating value for both businessesand communities.
Our ecosystem includes BXIVentures, which invests across technology, healthcare, real estate, andhospitality, and BXI Foundation, which leads impactful initiatives ineducation, healthcare, and care homes. Together, we aim to drive sustainablegrowth, technological innovation, and meaningful social impact.
Department: Information Technology
Job Type: Full-Time
Requisition ID: New
Open Positions: 2